Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,922 Reviews)
Rating breakdown 118,922 reviews
5 Stars
80,282
4 Stars
21,354
3 Stars
7,205
2 Stars
3,938
1 Star
6,143
85%of customers recommend this product.
(
34,813 out of
41,084)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: jwed
Verified Purchase:Yes
like it except for the printing. Have print to many forms not needed
Pros: Easy to import documents
Value
4
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Louisiana
Verified Purchase:Yes
The only issue i had was efiling both Federal & State at the same time. My first federal submission was rejected because i didn't include my IRS pin number. I had to go to back in and enter my pin. I didn't realize that when i submitted my federal again it also submitted my state again and charged my credit card again.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Frustrated Fran
from Wisconsin
Verified Purchase:Yes
Because the federal was fair it got 2 stars if it was based on State it would of been zero. Once my state return was rejected I went back corrected the errors I needed to unattached the pdf file and reattach the correct one this was impossible to do called the help line and they couldn't even figure out how so I had to print and file. In the directions it also did not give clear directions on order of documents when you mail them. I have used turbo tax for the last probably 8 years and can't say I'm sold on your software needs improvement on the phone for 40 minutes and they can't even tell me and just say oh it must be a glitch? No not cool
Pros: Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from UT
Verified Purchase:Yes
I have been using H&RB for many year and found it to do a great job.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Why should I Go away
from None of your businesd
Verified Purchase:Yes
Have used the s/w for several years and always worked great.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 28, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
Easy to use, I can do my own tax , my daughter and my son's tax without hassle
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Skimonster02
from Cleveland, OH
Verified Purchase:Yes
The software made filing quick and easy. The H&R audit functions make it so submissions are not flagged. My returns were accepted within hours of submittal.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, February 28, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GMHall
from California
Verified Purchase:Yes
Unfortunately, my filing with IRS did not go through, even though I checked the boxes that this was a joint filing, and I was a surviving spouse. Apparently, from the letter I received from IRS, what was filed was insufficient for them to process my refund. I had to indicate in a letter they sent the date of my wife's passing and I added a copy of the death certificate. Clearly H & R instructions are insufficient if one expects the filing of a surviving spouse will be processed by IRS without further information
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Corrina, Social Media Team, February 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock