Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,178 Reviews)
Rating breakdown 118,178 reviews
5 Stars
79,760
4 Stars
21,218
3 Stars
7,160
2 Stars
3,916
1 Star
6,124
85%of customers recommend this product.
(
34,341 out of
40,561)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: jwed
Verified Purchase:Yes
like it except for the printing. Have print to many forms not needed
Pros: Easy to import documents
Value
4
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Louisiana
Verified Purchase:Yes
The only issue i had was efiling both Federal & State at the same time. My first federal submission was rejected because i didn't include my IRS pin number. I had to go to back in and enter my pin. I didn't realize that when i submitted my federal again it also submitted my state again and charged my credit card again.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Frustrated Fran
from Wisconsin
Verified Purchase:Yes
Because the federal was fair it got 2 stars if it was based on State it would of been zero. Once my state return was rejected I went back corrected the errors I needed to unattached the pdf file and reattach the correct one this was impossible to do called the help line and they couldn't even figure out how so I had to print and file. In the directions it also did not give clear directions on order of documents when you mail them. I have used turbo tax for the last probably 8 years and can't say I'm sold on your software needs improvement on the phone for 40 minutes and they can't even tell me and just say oh it must be a glitch? No not cool
Pros: Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from UT
Verified Purchase:Yes
I have been using H&RB for many year and found it to do a great job.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
Easy to use, I can do my own tax , my daughter and my son's tax without hassle
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I've been using H&R Block for over 20 years. It's accurate and easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Black Eagle, MT
Verified Purchase:Yes
It works, and does a good job making sure you don’t miss anything.
Pros: Fast
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dragon357
from Mn
Verified Purchase:Yes
I have used H&R Block's software for a long time. Like the interface and the ease of use. Only problem I had this year was my IRS IP Pin number wasn't what I thought it was. The software informed me that the pin wasn't accepted but did not tell me how to rectify it. I had to google it and go to the IRS website and search for the answer there. I was directed to ID my self and sign in to my account to recover this vital number, it would have been helpful if the soft ware could have told me how to do this.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock