Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,178 Reviews)
Rating breakdown 118,178 reviews
5 Stars
79,760
4 Stars
21,218
3 Stars
7,160
2 Stars
3,916
1 Star
6,124
85%of customers recommend this product.
(
34,341 out of
40,561)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Tn
Verified Purchase:Yes
Have used for over a decade and have seen my deductions slowly disappear. If all I am going to get you are no longer worth the money
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund, Hard to import documents
Value
2
Response from HRBlockBy Brittany, Social Media Department, February 26, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: RML01
from Fitchburg, WI
Verified Purchase:Yes
Software works well and is easy to follow. The only issue over the years is that we have short form data but still comes on with the long form. Seem to be a ton of updates which is probably not a Block problem.wor
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Brittany, Social Media Department, February 26, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: steve4712
Verified Purchase:Yes
The Federal Tax package was great... The NC State tax program, not so great. The NC interviewing process is lacking... The SW presents you with a bunch of fields and your expected to understand the NC Tax Law and enter them in correctly... A a part-time (two state) resident, my situation was certainly more complex and was expecting the SW to guide me. I have been using HR Block's Tax SW package for decades and have been fully satisfied... It's just this year that was less than 5 stars.
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Missouri
Verified Purchase:Yes
I've been using the software for several years and am pleased with it.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 1955
Verified Purchase:Yes
We have used H&R Block for years. It's easy and quick.
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
easy
on February 26, 2025
Posted by: cjc59
from NY
very easy to follow and understand ,good bullet defining issues on side bars
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TAS007
from Orlando, FL
Verified Purchase:Yes
Uploading 1099-nnn type documents is not a feature even though I could upload a W-2. Very manually intensive vs TurboTax. Not the prettiest user interface. TurboTax calculated a different tax due amount - wasn't sure which to trust.
It did the job, the price was more reasonable compared to TurboTax.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SC
Verified Purchase:Yes
Easy to use. Tax questions and calculations are very good. Got it at a great price
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock