Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,178 Reviews)
Rating breakdown 118,178 reviews
5 Stars
79,760
4 Stars
21,218
3 Stars
7,160
2 Stars
3,916
1 Star
6,124
85%of customers recommend this product.
(
34,341 out of
40,561)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Bob L M
from Phoenix, Az
Verified Purchase:Yes
I have vision would to be able enlarge Federal and State. It would be nice to have dark mode.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, February 26, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dunlap TN
Verified Purchase:Yes
Been using for years, easy to use and walks you through everything.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Zuni, New Mexico
Verified Purchase:Yes
I have been using H & R Block software for more than a decade now and their products keep improving each and every year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
4
Response from HRBlockBy Eva, Social Media Team, February 26, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Disappointed after using software for 28 years
on February 26, 2025
Posted by: Disappointed in Austin
from People's Republic of Austin, Texas
Verified Purchase:Yes
We have been using H&R Block or Taxcut software since 1997 and have always felt like it is the best of the best (Turbo Tax having costs me an audit and subsequent penalty). However, this year to have to get into a part of income tax I hadn't had to before. Whether it was a mistake on my part, but it felt like a glitch in the software. I ended up on Google trying to figure out how to fix the "glitch". I finally got it taken care of, but that area of the software definitely needs some work. It was hard to read and understand and not easy like this software usually is.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
Not Real Happy with Service
on February 26, 2025
Posted by: MOT 71
from Canton ohio
Have been using this program for several years had an question about a distribution and called to get an answer, no one would give me a answer and finally just referred me to the IRS
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Jms217
from Illinois
Verified Purchase:Yes
Would not let my return efile kept rejecting because of the complicated form 8962
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: sg1968
from MO
Verified Purchase:Yes
Trying to remove forms that are no longer needed that carried in from previous years is difficult to do. When given instructions from Google searches not helpful. Chat is not helpful.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Brittany, Social Media Department, February 26, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I appreciate HR Block's attention to detail and the ease of use of the software at a price much more affordable than the competition.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock