Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4 out of 5
4.4
(118,178 Reviews)
Open Ratings Snapshot
Rating breakdown 118,178 reviews
5 Stars
79,760
4 Stars
21,218
3 Stars
7,160
2 Stars
3,916
1 Star
6,124
85%of customers recommend this product. 
(
34,341 out of 40,561
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
5 out of 5
5
on February 25, 2025
Posted by: Anonymous
from MN
Verified Purchase:Yes
Have used this program for many year. It is easy to use
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy BrittanySocial Media DepartmentFebruary 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Poor customer's service
on February 25, 2025
Posted by: lotus_a
from CA
Verified Purchase:Yes
Being using HRBlock's software well over decade, really like it. But, I rated it 4-Stars instead of 5 Stars because of poor customer's service. The Help features are totally useless!
It will be better if it provide online realtime chat support to customer. Hope you will consider this option.
Thank you
Pros: Easy to prepare
Value
4 out of 5
4
Response from HRBlockBy EvaSocial Media TeamFebruary 26, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on February 25, 2025
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
Makes doing your taxes really simple if you used this product the previous year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy AndreaSocial Media TeamFebruary 26, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on February 25, 2025
Posted by: LD25
from Littleton, CO
Verified Purchase:Yes
I have used the H&R Block Deluxe Software for a number of years now and find it easy and accurate to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AndreaSocial Media TeamFebruary 26, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Served it’s purpose
on February 25, 2025
Posted by: Boo squared
from Oklahoma
Verified Purchase:Yes
Intuitive & for retirees with a fairly straightforward return, it’s a good fit.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy AndreaSocial Media TeamFebruary 26, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Hit One Glitch
on February 25, 2025
Posted by: Anonymous
from Cedar Rapids, Iowa
Verified Purchase:Yes
Once i finished, i was prompted to check for accuracy. Once the accuracy check was done, I was instructed to click on "Take me to". then Finished Iowa. I did that and was taken back to accuracy check. And around and around I went. After the 3rd time i went to the next step. That was confusing. Other than that glitch all went well.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy EvaSocial Media TeamFebruary 26, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great product
on February 25, 2025
Posted by: TxFatboy
from Texas
Verified Purchase:Yes
Have used this software for years. Easy to use and accurate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AndreaSocial Media TeamFebruary 26, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Dependable
on February 25, 2025
Posted by: Anonymous
Verified Purchase:Yes
I enjoy using the software but somethimes things especially new things are vague and hard to understand
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy EvaSocial Media TeamFebruary 26, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
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