Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,178 Reviews)
Rating breakdown 118,178 reviews
5 Stars
79,760
4 Stars
21,218
3 Stars
7,160
2 Stars
3,916
1 Star
6,124
85%of customers recommend this product.
(
34,341 out of
40,561)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
3
Good, but delayed updates and some hard to find en
on February 25, 2025
Posted by: Anonymous
from San Diego, CA
Verified Purchase:Yes
I've used HR Block software to do my taxes for years. I'm not very complicated, and have been generally satisfied. This year, I felt something was different. Needed updates for some fairly ordinary income (IRA distribution/conversion) , and other entries were fairly late in arriving and the interview wouldn't accept them until they did, in late February. And, I made a mistake in not reporting a state estimated payment I made because I never encountered that option in the interview. After finally, after finding out how to submit an amended return, I discovered a state estimated payment is an entry made on the federal form, not the state form, but is also not in the interview. I had to search and find the line in the "whole form" option.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
I have been using this program for over 15 years and am very happy with it
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jimmerdt
from Johns Creek, GA
Verified Purchase:Yes
Worked very well, and easy to use. This is about the 20th year that I've used the software and I have confidence it is giving me accurate and good information.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JJ2001
Verified Purchase:Yes
HRBlock software worked great this year; no blips. Last year's return was imported seamlessly and the entire process was simple and speedy.
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Akron, OH
Verified Purchase:Yes
This product makes it easy to do taxes. Never fails.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
not so good
on February 25, 2025
Posted by: Worn out in NJ
If your are doing both Federal and State returns, it is very easy to get them confused as you move along. If you are only using the software once a year, you must relearn all the nuances.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Brittany, Social Media Department, February 25, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from South Georgia,USA
Verified Purchase:Yes
Easy to use, help to get taxes done with no difficulty.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Charlie 666
from Washington State
Verified Purchase:Yes
H&R Block Deluxe does not handle bond market discount or bond premium amortization correctly. You can force it to work by making up dummy 1099s.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock