Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,178 Reviews)
Rating breakdown 118,178 reviews
5 Stars
79,760
4 Stars
21,218
3 Stars
7,160
2 Stars
3,916
1 Star
6,124
85%of customers recommend this product.
(
34,341 out of
40,561)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
I would like the printing process to be improved. Heed to be easier to print on both sides of page easier
Also would like to be able to save form in PDF format after submission of taxes. Other than that a good piece of software..
Also would like to be able to save form in PDF format after submission of taxes. Other than that a good piece of software..
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Durant, OK
Verified Purchase:Yes
Been using this program for several years. Imports information from last year so I don't have to type in name, address, etc. Only asks pertinent quiestions based on pertinent years, but also asks if there were any changes. Since we are retired and only on SS and pensions, this saves us a lot of trouble.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Have used for several years and like the data transfer year to year.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Latham, NY
Verified Purchase:Yes
Been using H&R Block Deluxe Tax software since 2002. It has always been easy to use. With said, the past 2 years the Mac version has had issues with the one click update from within the application. I have had to download the updates and manually install them.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 25, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Carrot27
Verified Purchase:Yes
Even with the latest updates the software says interviews are incomplete on multiple pages related to 1099-B entries. Confusing and annoying.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Brittany, Social Media Department, February 25, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Generally, this works well, but has a few quirks and minor glitches. Over the years of using this software, I have adapted to these minor problems. In my opinion, most PC (Windows) software is not perfect, but also not a major problem.
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Steve_76
Verified Purchase:Yes
It’s February 25th. IRS rejected my return a couple of days ago. I guess I need to wait until all of the software updates are done. Next scheduled update is February 28th. I still like Block better than the alternatives.
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Old Accountant
from Michigan
Verified Purchase:Yes
Certainly not Turbo Tax. Very cumbersome and not user friendly. Would not close out and allow to use Apple for other applications. Would have been faster preparing my return manually.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock