Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,178 Reviews)
Rating breakdown 118,178 reviews
5 Stars
79,760
4 Stars
21,218
3 Stars
7,160
2 Stars
3,916
1 Star
6,124
85%of customers recommend this product.
(
34,341 out of
40,561)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Memphis
Verified Purchase:Yes
Have used the H&R Block software for many.years.
Easy to use. Never had an IRS audit.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Socorro, NM
Verified Purchase:Yes
Been using it for years. Much cheaper than TurboTax and doesn’t give money to Microsoft.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: JAG62
from NY
Verified Purchase:Yes
I have been using the H&R block software for over 20 years. This is the 1st year I do not feel confident with it. I see too many differences from last year, along with huge changes in refunds/owe amounts it makes we wonder
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RHCH
from Ohio
Verified Purchase:Yes
It would be good to have the option of going directly to standard deduction, I knew that was what we wanted but had to do too many questions that did not apply.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Long Island, NY
Verified Purchase:Yes
Easy to use but why isn't accrued interest paid filled into program from brokerage composite 1099 forms downloaded from brokerages?
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Coop72
Verified Purchase:Yes
Been using the product for 10 years. Never had an issue.
Response from HRBlockBy Andrea, Social Media Team, February 25, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: WalkerBrad
from Grandview, IN
Verified Purchase:Yes
It did not load the previous year tax info, as it could not open the file.
Pros: Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie, Social Media Dept, February 25, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tucson Arizona
Verified Purchase:Yes
I have used H&R Block software for many years and as always, I am very satisfied with the product.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock