Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,178 Reviews)
Rating breakdown 118,178 reviews
5 Stars
79,760
4 Stars
21,218
3 Stars
7,160
2 Stars
3,916
1 Star
6,124
85%of customers recommend this product.
(
34,341 out of
40,561)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
3
Works but poorly designed for all but idiots
on February 25, 2025
Posted by: Anonymous
from Southwest Ohio
Verified Purchase:Yes
The software works without needing the forms but is fairly poorly designed for saving time and questioning to ensure accuracy. It should copy EVERYTHING that is the same from the previous year and ask if it is each time a critical bit of info comes up such as bank account numbers for deposit. It's the users fault if they are so stupid they can't check the number or remember. Stop making the rest of us look up and put in the info every year. It's the stupid waste of time I was trying to avoid by purchasing your software. Also, questions about things you put in to check if it's good to itemize are also useless and more stupid unneeded work when I already know that, without significant changes in law, I WON'T be itemizing.
Cons: Time consuming, Hard to prepare
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ptass
from Oklhaoma
Verified Purchase:Yes
I’ve been using the H&R programs for years now.
I think it’s easy to use. You have research tools in case you don’t understand the question. You also have your final check accuracy in the end which helps you find any errors you may have made.. thanks
I think it’s easy to use. You have research tools in case you don’t understand the question. You also have your final check accuracy in the end which helps you find any errors you may have made.. thanks
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 25, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Brock2205
from Blue Springs, mo.
Verified Purchase:Yes
I need to be able to enlarge the software text due to diminishing sight. I know how to make the text larger, but the "background field" size is limlting.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media Dept, February 25, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Joe T 0219
from Pittsburgh, PA
Verified Purchase:Yes
I've been using the HR Block program for many years. It is simple, fast and accurate. Never had an issue.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Simple to use, fast refunds, and fairly priced.
on February 25, 2025
Posted by: Anonymous
from MA
Verified Purchase:Yes
I always use H&R Block software because it is very simple and everything is self explanatory. It allows me to file electronically so that I get any refunds quickly. The cost is trivial compared to the hassle of filling out paper forms which are not self explanatory.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rotzog
Verified Purchase:Yes
was surprisingly easy to do my taxes this year, as I had a couple of caveats that concerned me
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Old Fort, North Carolina
Verified Purchase:Yes
Have been using H&R Block for several years. It is always easy to use and asks questions that lead me to the best tax return possible.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: rw02
from Texas
Verified Purchase:Yes
I have used this product for many years. But I wish you would just give me the option to take the standard deduction without having to answer an extensive number of questions before you give me the option of taking the standard deduction.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie, Social Media Dept, February 25, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock