Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,178 Reviews)
Rating breakdown 118,178 reviews
5 Stars
79,760
4 Stars
21,218
3 Stars
7,160
2 Stars
3,916
1 Star
6,124
85%of customers recommend this product.
(
34,341 out of
40,561)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: PapiChulo
from NJ/VA
Verified Purchase:Yes
I have used Block software for over 25 years and will use another program ... this year I was billed 2x when submitting an file, My filing for a family member was unexpectedly rejected even when I tried to change the information... I could go on
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Brittany, Social Media Department, February 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: elaz5111
from Hampton, CT
Verified Purchase:Yes
I used H&R Block Deluxe software for years. In the past I have always been fully satisfied and able to complete my taxes, and file, without incident or issue. However, this year, my computer is not allowing me to update the software and stopping me from filing at the end of the process. I'm told it is probably a function of my security software. It probably is, but even disabling the software has not fixed the problem. My taxes are done but I'm still stopped from filing.
Pros: Easy to prepare
Cons: Time consuming, Hard to prepare
Value
2
Response from HRBlockBy Brittany, Social Media Department, February 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DanimalPgh
from Pittsburgh, PA
Verified Purchase:Yes
I've been using H&R Block Deluxe + State software to do my taxes for a decade or more and it has always been EXCELLENT!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 25, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Austin, Tx
Verified Purchase:Yes
I have been using H&R Block Deluxe for several years and I love it. So easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Dean56
from Idaho
Verified Purchase:Yes
Been using your software for years now, and the last couple of years been disappointed about sections not being complete and have to wait weeks to finish our taxes. That is the only complaint that I have. Other than that it is a great tax program and easy to do.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, February 25, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Raleigh, NC
Verified Purchase:Yes
4th year I’ve used the product.
Imports info from prior year. Saves time.
Instructions are clear
Returns submitted on line. Works well
Imports info from prior year. Saves time.
Instructions are clear
Returns submitted on line. Works well
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 25, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
My state taxes states I need to attach a form but would not tell me what form .
Better explanation would help
Better explanation would help
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: RangerGene
from North Carolina
Verified Purchase:Yes
My taxes are complicated but this program makes it easier than it could be. I’ve used H&R Block for years with no issues.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock