I've been using this program for years, this year it seemed it jumped over pages and i would have to come back up and try again to get it to stop on it. I have always like the program.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 25, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
Very user friendly software.
on February 24, 2025
Posted by: Cheryl Anne
from CT
This is the 3rd year I have used H&R Block tax software. It has been great for filing federal income taxes. My only problem was filing state income taxes but probably due to my unique situation.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media Dept, February 25, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Need to add more financial institutions to the investments list. Not doing so makes it far more time consuming to add critical information to tax returns.
Some that are missing are Goldman Sachs, Bank of America and Wells Fargo Advisors.
Also, It would be very valuable to be able to easily enter data by each tax form as it is received.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, February 26, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I've been using H&R Block software to do my taxes for years now. It doesn't take long to complete! The hardst part is gathering together all the information I need to get started. I submitted my return the same day I started and received IRS acceptance within an hour of submitting! Not bad!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 25, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Software worked well, but the narrative/explanations related how to enter scholarship income and how the claim the Education Tax Credits could be significantly improved. The software is misleading, and as a result I think that I missed out on Education Tax Credits I (actually my daughter) should be entitled to. In this regard I'm not happy with the H&R Block tax software and I may consider switching to Turbo Tax
Cons: Hard to import documents
Value
2
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.