Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(117,755 Reviews)
Rating breakdown 117,755 reviews
5 Stars
79,477
4 Stars
21,132
3 Stars
7,125
2 Stars
3,906
1 Star
6,115
85%of customers recommend this product.
(
34,068 out of
40,265)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from West Orange, New Jersey
Verified Purchase:Yes
Very easy to input, fast results, provides good choices
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 25, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Harrah, ok
Verified Purchase:Yes
I've been using this program for years, this year it seemed it jumped over pages and i would have to come back up and try again to get it to stop on it. I have always like the program.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 25, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
Very user friendly software.
on February 24, 2025
Posted by: Cheryl Anne
from CT
This is the 3rd year I have used H&R Block tax software. It has been great for filing federal income taxes. My only problem was filing state income taxes but probably due to my unique situation.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media Dept, February 25, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Blue Springs, MO
Verified Purchase:Yes
This is a very user friendly program and is affordable even before the sale price.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 25, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Texas
Verified Purchase:Yes
I've been using H&R Block software to do my taxes for years now. It doesn't take long to complete! The hardst part is gathering together all the information I need to get started. I submitted my return the same day I started and received IRS acceptance within an hour of submitting! Not bad!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 25, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: PapiChulo
from NJ/VA
Verified Purchase:Yes
I have used Block software for over 25 years and will use another program ... this year I was billed 2x when submitting an file, My filing for a family member was unexpectedly rejected even when I tried to change the information... I could go on
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Brittany, Social Media Department, February 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: elaz5111
from Hampton, CT
Verified Purchase:Yes
I used H&R Block Deluxe software for years. In the past I have always been fully satisfied and able to complete my taxes, and file, without incident or issue. However, this year, my computer is not allowing me to update the software and stopping me from filing at the end of the process. I'm told it is probably a function of my security software. It probably is, but even disabling the software has not fixed the problem. My taxes are done but I'm still stopped from filing.
Pros: Easy to prepare
Cons: Time consuming, Hard to prepare
Value
2
Response from HRBlockBy Brittany, Social Media Department, February 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DanimalPgh
from Pittsburgh, PA
Verified Purchase:Yes
I've been using H&R Block Deluxe + State software to do my taxes for a decade or more and it has always been EXCELLENT!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 25, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock