Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(117,755 Reviews)
Rating breakdown 117,755 reviews
5 Stars
79,477
4 Stars
21,132
3 Stars
7,125
2 Stars
3,906
1 Star
6,115
85%of customers recommend this product.
(
34,068 out of
40,265)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from SC
Verified Purchase:Yes
I have been using this product for almost 30 years, started back when it was TaxCut. I have always been pleased with the software. It is very easy to use and by using it you learn so much about how federal and state taxes are implemented. Actually had a CPA review one of my returns several years ago to see if he could do a better job, and to my surprise, he said he could not. I would like to see the price of the product held down. It has increased significantly over the last few years.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Jm S
from California
Verified Purchase:Yes
I purchase and use this product every year and continue to be quite satisfied with its performance. Each year there is new upgrades and new tools while being current with tax return preparation requirements. Some features I find useful and some I don't but is good to see that H&R continues to explore ways to make the program better for everyone. Some years my tax return preparation has been more difficult than others and the H&R program has always been a benefit. Will most likely purchase the updated program next year, even has my tax return requirements lessen.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: abj64
from Nebraska
Verified Purchase:Yes
I use this software every year and continue to be happy with what is does.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Tra, Social Media Department, February 24, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Woody100
from Wake Forest, NC
Verified Purchase:Yes
All worked well as expected. Could have been clearer regarding where to record non automative property taxes and quarterly taxes were not explained clearly between state and federal filings.
Value
4
Response from HRBlockBy Tra, Social Media Department, February 24, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: cj9164
from Murfreesboro,Tn.
Verified Purchase:Yes
Trouble with this year version it would't transfer last year tax information.I called support line after 30 mi or so finally got it to work.
Pros: Easy to prepare
Cons: Doesn't maximize refund, Hard to import documents
Value
3
Response from HRBlockBy Joy, Social Media Department, February 24, 2025
Hello, we appreciate you taking the time to provide feedback about your recent visit. We're sorry that your experience with us did not meet your expectations. Your satisfaction is important to us, and we'd like the chance to make things right. Please get in touch with our support team at 1-800-472-5625 so we can better understand your concerns and improve our service.
Written by a customer while visiting HRBlock
Customer Rating
5
Just need to add form 8606 to keep me as a custome
on February 24, 2025
Posted by: ajc61
from Columbus, OH
Verified Purchase:Yes
Just need to add form 8606 to keep me as a customer.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 24, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
I have used H&R software for many many years so trust and satisfaction are obvious.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, February 24, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Germantown, MD
Verified Purchase:Yes
Maryland is a state where you must take the same deductions (itemized or standard) as you choose on your Federal return. The software should note that and tell me which is the better deal, rather than make me figure it out for myself.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 24, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock