Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(117,755 Reviews)
Rating breakdown 117,755 reviews
5 Stars
79,477
4 Stars
21,132
3 Stars
7,125
2 Stars
3,906
1 Star
6,115
85%of customers recommend this product.
(
34,068 out of
40,265)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from MO
Verified Purchase:Yes
Simple ordering and downloading. Use the program every year and easily transfers all necessary info required. Trustworthy accuracy.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 24, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Mike3142
from Littleton, CO
Verified Purchase:Yes
I have bought H&R Block tax software (TaxCut) for many years. It is pretty easy to use.
It takes less than 4 hours to do my taxes.
It takes less than 4 hours to do my taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Oops9
Verified Purchase:Yes
There was a software error in the New York State version which would have resulted in an underpayment of taxes had I not caught the error. On the Federal portion of the software, you are prompted to enter your annual real estate taxes. On the New York software you need to enter any Star Credit received which reduces real estate taxes. The program did not offset the gross real estate taxes paid by the Star Credit resulting, in an inflated itemized deduction and an underpayment.
Response from HRBlockBy Joy, Social Media Department, February 24, 2025
Thank you for your feedback. We stand behind our work and guarantee that every filing with us is 100% accurate. Our Tax Professionals are here to review your return and resolve any errors. Please call us at 1-800-472-5625 so we can assist in setting a time that works best for you.
Written by a customer while visiting HRBlock
Customer Rating
1
WORST SOFTWARE EVER!! PURCHASE AT YOUR OWN RISK
on February 24, 2025
Posted by: RDGE
from NM
Verified Purchase:Yes
Worst software ever! Very glitchy!! Unable to print returns because despite trying any option on my printer the page provided by this software is only 1/4, the top left section, of an 8.5 X 11 letter size page. Would Never recommend this product and will Never use it again!!!
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Joy, Social Media Department, February 24, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
Software crashed after submitting federal return.
on February 24, 2025
Posted by: Concerned 318
from Prince George Va
Verified Purchase:Yes
Software crashed after submitting federal return. Can't access status.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, February 24, 2025
Thank you for bringing this matter to our attention. We apologize for any errors you encountered on your tax return. Your satisfaction is important to us, and we want to ensure that your return is accurate and complete. Our Tax Professionals are available to review your return and make any necessary corrections as part of our commitment to our customers. Please call us at 1-800-472-5625 to arrange a time for us to assist you further.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Farmingdale, NY
Verified Purchase:Yes
I have used this software for over a decade and it has always been a great asset and a professional way to complete one's taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, February 24, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Diego31
Verified Purchase:Yes
Easy to use and understand. I’ve been using HR Block software for about 8 years. Saves time by dropping in prior years’ info.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Asiya, Social Media Department, February 24, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: DStaal
from Maryland
Verified Purchase:Yes
Application is good and easy to use. There has been an issue the last couple of years however with the purchase system, at least on Mac - buying the Deluxe+State package doesn't actually unlock the State download, and I've needed to call support to get the State package that I’ve already purchased.
Support is helpful once you get past the idiotic AI screener and talk to a real person.
Pros: Easy to prepare, Easy to import documents
Response from HRBlockBy Asiya, Social Media Department, February 24, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock