Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(117,963 Reviews)
Rating breakdown 117,963 reviews
5 Stars
79,616
4 Stars
21,178
3 Stars
7,141
2 Stars
3,912
1 Star
6,116
85%of customers recommend this product.
(
34,205 out of
40,409)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: dro45
from Central Texas
Verified Purchase:Yes
Overall, you did a good job. I felt the navigation of the process was a little difficult to navigate, but was OK. I will use you again next year.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Amy, Social Media Team, February 24, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bear321
from Ocala, FL
Verified Purchase:Yes
Has the easy to use features that I need to do my moderately complex taxes.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jake from TC
from trqverse city, MI
Verified Purchase:Yes
Good product .....better explanations might help. Product should have a checklist to make sure everything is filed. The negotiation to get to another portion of the product (for instance ...income, 1099's ...etc).
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Joy, Social Media Department, February 24, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RICK1950IRA
from Texas
Verified Purchase:Yes
Have used this for a number of years and I have been very happy with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ari24
from Austin, TX
Verified Purchase:Yes
I continue to rely on H&R Block's software each year. It is an excellent product.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I've been using BLOCK for many years and I'm satisfied with it
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: sad25
from Midwest
Verified Purchase:Yes
Product was ok...but I do not think updates are correctly installed. My return keeps saying that I have to wait for the next update...but online I found that it was already updated, but not on my existing return...
Also, it said my State was correct and ready to file...but within an hour after filing, it got rejected. A simple error in filling out a field with numbers only was not identified by HR. It did not notice the spaces I included. HR should have caught that and not let me submit...a basic programming error should have caught the empty fields
Also, it said my State was correct and ready to file...but within an hour after filing, it got rejected. A simple error in filling out a field with numbers only was not identified by HR. It did not notice the spaces I included. HR should have caught that and not let me submit...a basic programming error should have caught the empty fields
Pros: Easy to prepare, Fast
Cons: Time consuming, Doesn't maximize refund
Value
3
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
2
KR Block let me down and wasted valuable time
on February 23, 2025
Posted by: Anonymous
from West Lafayette, IN
Verified Purchase:Yes
I switched from turbotax 7 years ago and now have "buyers' remorse! Since eFiling I repeated have been unsuccessful in printing a file copy without "not for filing printed on every page! (Federal return is > 100 pages)
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie, Social Media Dept, February 25, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock