Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,178 Reviews)
Rating breakdown 118,178 reviews
5 Stars
79,760
4 Stars
21,218
3 Stars
7,160
2 Stars
3,916
1 Star
6,124
85%of customers recommend this product.
(
34,341 out of
40,561)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Cupertino, CA
Verified Purchase:Yes
After installation, the software worked fine.
As in years past, however, installation of updates was wonky. Every update did not install, even though some messages described downloading the software.
The only solution was to restart my Mac and then immediately re-try to install the update. This worked OK.
Please improve your software update feature so that it works without having to restart my computer.
As in years past, however, installation of updates was wonky. Every update did not install, even though some messages described downloading the software.
The only solution was to restart my Mac and then immediately re-try to install the update. This worked OK.
Please improve your software update feature so that it works without having to restart my computer.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media, February 23, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Donmina
from Jackson MS
Verified Purchase:Yes
I am satisfied with the product. It was easy and simple to follow in completion of my tax return.
Pros: Easy to prepare
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
As always, the program was easy to use, and the cost is fine. The only thing is if you need to do an amended form it is a little confusing on the filing aspect. Got a very late 1099-K.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: stressed2025
Verified Purchase:Yes
Efiled my 2024 return but my 2023 AGI was not correctly carried over from my HRBk return so my eFile was not accepted by the IRS and therefore my state return is on hold as well. I have a hard copy the 2023 return and I overload the "carried over" amount from line 11 and that was not correct. I can't find where to go back and enter the PIN in the program. It shouldn't take hours (3, so far) of work just to try and solve this issue. Put some links in there to help an old guy out. I am now waiting for a transcript form the IRS with no idea when it will show up in the mail. BY THE WAY I have using HRBk Delux for several years and this is the first time I've had this problem but it I still frustrating.
Response from HRBlockBy Joy, Social Media Department, February 24, 2025
Hello, we appreciate you taking the time to provide feedback about your recent visit. We're sorry that your experience with us did not meet your expectations. Your satisfaction is important to us, and we'd like the chance to make things right. Please get in touch with our support team at 1-800-472-5625 so we can better understand your concerns and improve our service.
Written by a customer while visiting HRBlock
Posted by: Bob Ch
from PA
Verified Purchase:Yes
I've been using HR Block software for years. I found this year more confusing than usual.
Pros: Easy to import documents, Fast
Value
5
Response from HRBlockBy Tra, Social Media Department, February 24, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Turbotax2345
Verified Purchase:Yes
Federal calculations seem to be correct but I was unable to correct some items that the program seemed to assume.
The state of Kansas calculation has an error if you itemize. I reported it to HRB.
The print out of the worksheets on federal and state of Kansas are very bad by printing across two sheets of paper in the middle of a line. Impossible to read the line.
The state of Kansas calculation has an error if you itemize. I reported it to HRB.
The print out of the worksheets on federal and state of Kansas are very bad by printing across two sheets of paper in the middle of a line. Impossible to read the line.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie, Social Media, February 23, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JG Kell
from Greater Kansas City area
Verified Purchase:Yes
Simple, quick and user friendly. E-Filed both fed and state. Received refunds from both within 2 weeks.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: WFAM
from CA
Verified Purchase:Yes
We have used H&R Block tax software for many years. The design makes it easy to fill out our taxes, and even worked perfectly when we had some capital gains for the first time ever this year. I feel confident when using the software that I am doing everything properly.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie, Social Media, February 23, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock