Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(117,513 Reviews)
Rating breakdown 117,513 reviews
5 Stars
79,317
4 Stars
21,079
3 Stars
7,113
2 Stars
3,900
1 Star
6,104
85%of customers recommend this product.
(
33,912 out of
40,096)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: MNres34
from Eden Prairie, MN
Verified Purchase:Yes
I am still waiting to find out if my return will be accepted! I downloaded the software and prepared my return immediately. As I went to transmit my return, I got a message stating the software needed to be updated! And then I got an error message that I had already sent my return so it rejected my return! This is ridiculous, and at this time, I am not even sure if my return is being processed. I have NEVER had this issue before.
Cons: Time consuming
Value
1
Response from HRBlockBy Joy, Social Media Department, February 24, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: bob rock
from PA
Verified Purchase:Yes
This is my 2nd year of using your program and I like the program very
much.
much.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from South Boston, VA
Verified Purchase:Yes
I have been using this program for years now and haven't had any issues with doing my taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DIY Guy2
Verified Purchase:Yes
I’ve been using this and its predecessor for years.
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
previous years very happy. but this year when I went thru the process to pay and transmit it said I had to update before irs would accept. I had just updated 5 minutes prior to sending. so I had to go thru all the credit card stuff again and it billed my card twice. not a lot of money but a flaw and I'm not happy.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, February 24, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: MikeJ777
from Placer County, CA
Verified Purchase:Yes
Been using H&R Block software for 25+ years. Easy to use and I’ve never had an audit issue.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 24, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Woody76
from Geneva NY
Verified Purchase:Yes
This is the first time I’ve used your product and was quite happy with the ease and quality of the program
Pros: Maximizes refund, Fast
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (82,714) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
7,161 out of
7,807)
Value
4.5