Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(117,513 Reviews)
Rating breakdown 117,513 reviews
5 Stars
79,317
4 Stars
21,079
3 Stars
7,113
2 Stars
3,900
1 Star
6,104
85%of customers recommend this product.
(
33,912 out of
40,096)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: early returns
from Worcester, MA
Verified Purchase:Yes
I can rely on this software to consider all of the things that easily escape me when doing my federal and state returns. I count on it year-to-year, and it doesn't disappoint. I only wish the program would offer the option to print out Form 1040 without the three additional schedules. I have requested/suggested this by phone twice in past years, but I have to print out 6 or more additional pages even if I only want Horm 1040. Otherwise, great!
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media, February 23, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kansas City, Missouri
Verified Purchase:Yes
I've been using H&R Block tax software for 20+ years now and it is consistently good. The 2024 version is the first where I've encountered three troubling issues that give me pause. First, the interview interface this year somehow never inquired about itemization and I had to go to the forms to figure out the problem. Second, there were a couple of the interviews that were flagged as still subject to updating....and this is in mid-February after I had just updated the software. After I examined the entries in the forms, I'm satisfied that the numbers and logic are correct but that made the interviews irrelevant. Third, in the state form that I had purchased, the underpayment penalty form was not included in the software. That is a fairly standard form that I would expect to be included. I may purchase H&R Block software again next year but this year's product has chipped away at my loyalty.
Value
4
Response from HRBlockBy Joy, Social Media Department, February 24, 2025
Thank you for providing feedback about your recent visit. We're sorry to hear that we did not meet your expectations during your time with us. Your satisfaction is important to us, and we would appreciate the opportunity to address any issues you encountered. Please reach out to our support team at 1-800-472-5625 so we can assist you further and improve our service.
Written by a customer while visiting HRBlock
Posted by: Shaw24t
Verified Purchase:Yes
Program generally simple to follow and use. Like being able to transmit electronically. Could improve customizing the print forms to print exactly the forms u wanr
Pros: Easy to prepare
Value
5
Response from HRBlockBy Abbie, Social Media, February 23, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Shawn A W
from PA
Verified Purchase:Yes
The software is easy to use and works as advertised. Refund was timely and as submitted. Great product!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 24, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: disenchanted843
Verified Purchase:Yes
You do such a poor job with states; I have quit buying them. They cost is too high and I guess you still charge extra for e-filing the state. I have used Block for years, but I am wondering if federal fill and save forms are for me.
Response from HRBlockBy Joy, Social Media Department, February 24, 2025
Hello, we appreciate you taking the time to provide feedback about your recent visit. We're sorry that your experience with us did not meet your expectations. Your satisfaction is important to us, and we'd like the chance to make things right. Please get in touch with our support team at 1-800-472-5625 so we can better understand your concerns and improve our service.
Written by a customer while visiting HRBlock
Customer Rating
1
Not good, doesn't seem very trustworthy
on February 23, 2025
Posted by: Emmaaaaaaaa
from WA
Got this to do my own and my mother's taxes and the program appears to have several bugs in it. The accuracy review kept asking me questions I did not need to answer according to the actual program. I had to go back and totally restart the return process from scratch, got a DIFFERENT accuracy error. It wouldn't allow me to fill in the slot on the extended form that was in question, but had no provision for it in the short form. Then when I went to the end, resubmitted, went back through again, it actually submitted the return. Praying we don't get audited for this crappy, stupid program.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Joy, Social Media Department, February 24, 2025
Hello, we appreciate you taking the time to provide feedback about your recent visit. We're sorry that your experience with us did not meet your expectations. Your satisfaction is important to us, and we'd like the chance to make things right. Please get in touch with our support team at 1-800-472-5625 so we can better understand your concerns and improve our service.
Written by a customer while visiting HRBlock
Posted by: Kitkat24055
from Martinsville, VA
Verified Purchase:Yes
We were very pleased with the outcome of our taxes
Pros: Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: HopSm
from Pineville, La
Verified Purchase:Yes
I had to repurchase for windows because I have an older MacBook and the 2024 version wasn't compatible. The software is easy to navigate as always.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media, February 23, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock