Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(117,755 Reviews)
Rating breakdown 117,755 reviews
5 Stars
79,477
4 Stars
21,132
3 Stars
7,125
2 Stars
3,906
1 Star
6,115
85%of customers recommend this product.
(
34,068 out of
40,265)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
2
Switched from Turbotax last year
on February 22, 2025
Posted by: Name not used
from San Antonio, Texas
Switched because the price is lower. After using for two years I can see why. I will not use again unless it is improved.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Abbie, Social Media, February 23, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oak Harbor WA
Verified Purchase:Yes
I bought this late last year, got started right away, and couldn't be happier.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Albuquerque, NM
Verified Purchase:Yes
I've used for years, but this is the first time I used the State feature. It made doing the state return almost painless. It saved me quite a bit of time. Well worth it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GonzoBear
from Overland Park Kansas
Verified Purchase:Yes
I had to file 2 states along with my Federal, as I have done for years. This year it won’t let me e-file my Missouri return for some reason. I even talked to someone at H&R Block that said it should be fixed in the next update that was coming out the next day. It wasn’t. I guess I am going to need to print and mail it this year. Not very happy about it.
Value
3
Response from HRBlockBy Joy, Social Media Department, February 24, 2025
Thank you for providing feedback about your recent visit. We're sorry to hear that we did not meet your expectations during your time with us. Your satisfaction is important to us, and we would appreciate the opportunity to address any issues you encountered. Please reach out to our support team at 1-800-472-5625 so we can assist you further and improve our service.
Written by a customer while visiting HRBlock
Posted by: Maara
from Westland, MI
Verified Purchase:Yes
I use it every year and it is quick, easy, and helpful!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 23, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I've been using H&R Block for several years now from switching from a competitor that's software started getting too confusing. H&R Block is very user friendly and guides you step by step!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Kev Kev
from Lawrence, KS
Verified Purchase:Yes
Have used for years and it’s always performed well. This year on 3 occasions it quit responding during updates and had to reinstall.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 24, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Meeeetwo
from wa state
Verified Purchase:Yes
I use this product every year for over 20 year. It works well every year. We get our refund in a very reasonable time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 24, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock