Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(117,755 Reviews)
Rating breakdown 117,755 reviews
5 Stars
79,477
4 Stars
21,132
3 Stars
7,125
2 Stars
3,906
1 Star
6,115
85%of customers recommend this product.
(
34,068 out of
40,265)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: IdaBro
from Idaho
Verified Purchase:Yes
I've been using this software ever since Turbo Tax boned me many years ago. Don't drop the ball and I will continue using HR Block SW
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bergen County New Jersey
Verified Purchase:Yes
I have been using this software for many years and have always been pleased with its ease of use and accuracy. Carries info from year to year and prompts me if I forget something I did in the past. Absolutely will be using this well int o the future!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: not happy22
Verified Purchase:Yes
NOT CLEAR ON ERRORS TO FIX. had a problem with that.
Response from HRBlockBy Andrea, Social Media Team, February 23, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Good Software
on February 21, 2025
Posted by: ThanhD
from Houston - TX
I used H&R Block for years without a problem - I recommend it to tax filers even if you are new or experiment.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Di05
Verified Purchase:Yes
It was very helpful. However, it use to carry all of the information forward, but I had to retype all of the forms with interest/dividends, stock, etc.
Response from HRBlockBy Andrea, Social Media Team, February 23, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cincinnati, OH
Verified Purchase:Yes
Have used H&R Block Deluxe for the past ten years and have been happy with the ease of use.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 21, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wimauma FL
Verified Purchase:Yes
Works well in general often asks for a lot more info that does not apply to my situation.
Pros: Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, February 21, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Disappointed200
from ID
Verified Purchase:Yes
Your current software is terrible, compared to the past. On my almost new Mac it will not print usable or even readable documents. The best I get is a full page printed in the corner— 1/4th of the paper. So I must take that and manually fill out my state forms before filing. When I went to print the federal return it said I had 20 errors before I could print even though I had already efiled! And it said I was in the red zone for auditing even though previously, it said there was a little chance. I have no idea what was going on but I found a way to work around it so that I could print the form and begin an amended return. Though you claim this software was written for a Mac you obviously know that it does not work well because in the side bar is the question “what if I am using my Mac and it is too large to print” or something similar suggesting that you already knew there was a problem. Don’t just know. fix it. I am very disappointed and will look to other companies next year, even though I have used your software since I owned a computer.
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie, Social Media, February 23, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock