Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(117,755 Reviews)
Rating breakdown 117,755 reviews
5 Stars
79,477
4 Stars
21,132
3 Stars
7,125
2 Stars
3,906
1 Star
6,115
85%of customers recommend this product.
(
34,068 out of
40,265)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Hal68
from Kansas city, mo
Verified Purchase:Yes
Very easy to use. My taxes were done in under an hour. I have used this program for years and never had a problem.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: sabom4
from Windham, Maine
Verified Purchase:Yes
I purchasr H & R Block's tax software years excellent easy to follow guidance is the reason
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Happy customer 99
Verified Purchase:Yes
H&R Block Software is so easy to use I been using for many years . Shortening time by importing last year data . Great time saver
Response from HRBlockBy Asiya, Social Media Department, February 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
EAsy to use. I was able to finish my taxes by mid February but my taxes were not too complicated.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Dennis2507
from Racine, Wisconsin
Verified Purchase:Yes
I have used this software for over 20 years and have not been disappointed. I love the ease of use of this product. I did Fed and State in less than 2 hours. I would highly recommend this to anyone who has to file taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: scott1900
from Arizona
Verified Purchase:Yes
Worked good until I tried to e file state. Would not let me because it said I needed updates, which I had already done. Charged my credit card three times
Value
2
Response from HRBlockBy Corrina, Social Media Team, February 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Poor interface, nonworking features, restarts rand
on February 21, 2025
Posted by: JJS1
from Atlanta, Ga
Verified Purchase:Yes
I purchased H&R Block tax program, basically an overpackaged key. Strike 1: Still needed to download the software. I prefer a CD. Strike 2: The interface is poor compared to competition. Most fields have no explanation. There really is no leading the user. Strike 3: This is the most important strike. It would randomly go back to the beginning requiring me to go through everything again and again. In addition, it appeared not to understand ingested documents like W-2s, so they had to be filled out by hand. Similar, 1099-INT the list of financial institutions was limited.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, February 23, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: C C C C
from Marysville, OH
Verified Purchase:Yes
I have generally been satisfied with the H & R Block software, but noticed an issue this year. I had a form (something like a 1099-NEC if I recall) that I wasn't sure where to put. A place came up about extra income and I put the amount there (which increased taxes due), but then a place with the form name came up, so I put the amount there (which increased taxes due again). When I went back through to try to take the first listing out, I unchecked the box, but it didn't clear the dollar amount. I had to look for how to take this back out, since it didn't automatically clear out the listing when I unchecked the box. If I hadn't been watching, I would have had to pay the tax amount twice.
I also noticed something with my mortgage statements. My mortgage was transferred to a different provider part way through the year. It looked like there wasn't a way to specify the amount due carried over from one lender to another...so it showed my "combined" amount owed due, rather than being one amount that carried over from one lender to the new lender.
I also noticed something with my mortgage statements. My mortgage was transferred to a different provider part way through the year. It looked like there wasn't a way to specify the amount due carried over from one lender to another...so it showed my "combined" amount owed due, rather than being one amount that carried over from one lender to the new lender.
Response from HRBlockBy Abbie, Social Media, February 23, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock