Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(117,755 Reviews)
Rating breakdown 117,755 reviews
5 Stars
79,477
4 Stars
21,132
3 Stars
7,125
2 Stars
3,906
1 Star
6,115
85%of customers recommend this product.
(
34,068 out of
40,265)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Tucker13
from West Brookfield, MA
Verified Purchase:Yes
It took some time to figure out how to import my information.It was much easier in past years. However, once I did that, the program was easy and intuitive.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
Value
4
Response from HRBlockBy Asiya, Social Media Department, February 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Shelkol
from westford, ma
Verified Purchase:Yes
It works very well with a few bumps. It is only at the checking point where it tells you to add health care info and the window that tells you to do that doesn't have a link to send you to the right place. Also if you do a return for a child and the return doesn't have to be filed, it does not tell you that you don't have to file
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Good software but hard to get help for a problem
on February 21, 2025
Posted by: Trailrunner
from Indiana
Verified Purchase:Yes
I have used HR Block for several years now without any problems until now. I downloaded my software in the fall when I got the email with the link. In January when I started getting all my tax documents I started working on my returns. Everything was straightforward with the federal. When I went to do my state there was no link for the state. I looked in the help in the program and it was useless so I signed into my account and there was no help there. Finally, I found a number to call and eventually got to a person who sent me the link for my state software.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abbie, Social Media, February 23, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Massachusetts
Verified Purchase:Yes
I’ve been using H&R Block tax prep software now for at least 10 years. It gets the job done just as good as that other well known, but very expensive, brand.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
It was competitively priced, and I’d recommend it.
on February 21, 2025
Posted by: SC Gator
from Upstate SC
Verified Purchase:Yes
I’ve used H&R Block tax programs for more than five years and never had to worry about getting a call from the IRS. It was easy to use 90% of the time.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media, February 23, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Captain Don
from Remsenburg, NY
Verified Purchase:Yes
Very happy with the HR Block app. I have been using it for many years.
Pros: Easy to prepare, Maximizes refund, Fast
Value
4
Response from HRBlockBy Abbie, Social Media, February 23, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Federal was fine Two years in a row SC state wasn’
on February 21, 2025
Posted by: Betty ADNUR
from Fountain Inn SC
I like using this for taxes but would like for state to be accurate so I didn’t get billed later in year
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
You need more information on how to adjust RMD for QCDs to reduce taxable income from an IRA.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock