Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(117,755 Reviews)
Rating breakdown 117,755 reviews
5 Stars
79,477
4 Stars
21,132
3 Stars
7,125
2 Stars
3,906
1 Star
6,115
85%of customers recommend this product.
(
34,068 out of
40,265)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Berea
from Greenville SC
Verified Purchase:Yes
I buy your software every year, but I'm disappointed that you don't allow me to use the program to file additional returns after the five free ones. I would like the ability to file additional returns for a fee to be able to file electronically instead of searching around for other online opportunities to file the other returns
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie, Social Media, February 23, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Retired with Rollover
Verified Purchase:Yes
I have used your tax software for many years but thinking of switching next year. I am not happy with how it handled my rollover of 401k to Roth 401k within the plan. It assumed I was taking it out of the plan to a Roth IRA. And it didn't give me any help with form 2210AI to allocate the rollover to 4th quarter.
Response from HRBlockBy Abbie, Social Media, February 23, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
3
OK Program but slow on final updates for a simple
on February 21, 2025
Posted by: Bob 495
from Grand Haven, MI
Verified Purchase:Yes
With very few changes in the federal income taxes it took too long to get get program updates. Still have not been able to to work on estimated taxes using program in is FEB 21
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oak Point, TX
Verified Purchase:Yes
I have been using H&R Block tax software for years and always gets the job done in a simple, straightforward way. I have confidence our return is prepared properly and with the largest return possible.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hardeeville, SC
Verified Purchase:Yes
I've been using this tax SW for years. It gets delivered prior tax season and then updates as portions of the SW are updated. Easy to use, quick, painless.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Hampshire
Verified Purchase:Yes
Been using H&R Block software for years, it works great.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
This is my 10th year using the software and I don't think I could do my taxes without it. I really like that it imports all of my reoccurring information from the previous year and relives me of the tedious effort. Plus my math skills are not what they should be and I would not want to make an error on the forms and invite any extra attention from the IRS. It's thorough and I trust the product. And I appreciate the updates.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Shadozfalt
Verified Purchase:Yes
I used Tax Cut again this year because I trust H&R Block. This was my twenty second year with H&R Block however I found the program confusing this year. I may have to look at some other options.
Response from HRBlockBy Abbie, Social Media, February 23, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock