Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(117,333 Reviews)
Rating breakdown 117,333 reviews
5 Stars
79,189
4 Stars
21,053
3 Stars
7,102
2 Stars
3,892
1 Star
6,097
85%of customers recommend this product.
(
33,787 out of
39,962)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
4
I did appreciate the double checking at the end.
on February 20, 2025
Posted by: bankerbill
from State of WA
Verified Purchase:Yes
First time using tax software and even I was able to fumble man way through it. Fortunately, the system is forgiving. But in the case of an inherited IRA the system seemed to be limited in terms of options and inflexible, probably because the tax code is.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, February 20, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from S W Michigan
Verified Purchase:Yes
I have been using H&R Block software for over 15 years. Tax time tradition now would not think of using anything else!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Kevin SA
from Pewaukee, WI
Verified Purchase:Yes
The software walked me through all aspects of my return, it’s so user friendly!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Efilerwholostonefree
Verified Purchase:Yes
Mostly functional. Does not indicate that there are only 5 e-files, period. Does make clear that the code can be used for 5 federal e-files, but does not specify that there are ONLY 5 e-files available in all. We ended up losing one of our free ones because the hard 5 limit was not clear.
I would recommend this to a friend!
Response from HRBlockBy Asiya, Social Media Department, February 20, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
OK to use but pay attention! There are bugs !
on February 20, 2025
Posted by: Dalton99
from MA
Verified Purchase:Yes
Issues I encountered in the Income section !!
1. Software CSA 1099R entry form missing box numbers. Item tite doesn't match my paper form. Not all items listed.
2. I made two duplicated 1099Bs by mistake. When I deleted the first 1099B. HR Block software modified my prior year loss carryover. When I deleted the second 1099B, software deleted my prior year loss carryover completley !!??
Overall:
HR Block tax software doesn't have a dark mode i.e. white text with black background for people with sensitive eyes.
1. Software CSA 1099R entry form missing box numbers. Item tite doesn't match my paper form. Not all items listed.
2. I made two duplicated 1099Bs by mistake. When I deleted the first 1099B. HR Block software modified my prior year loss carryover. When I deleted the second 1099B, software deleted my prior year loss carryover completley !!??
Overall:
HR Block tax software doesn't have a dark mode i.e. white text with black background for people with sensitive eyes.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, February 23, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Ainsworth
from Sparks Nv
Verified Purchase:Yes
Several years running now that I have used HR Block tax software. Very good as usual. A couple of things this year were not explained in an obvious manner. Even after searching for an explanation I still wasn’t sure which box to check but it worked out in the end.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 20, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: John13000
from Florida
Verified Purchase:Yes
I have been using this tax software for many years and have been extremely happy with it each and every time
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: taxez
Verified Purchase:Yes
We have been using this tax software for many years and find it to be very user friendly.
Response from HRBlockBy Corrina, Social Media Team, February 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock