Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(117,513 Reviews)
Rating breakdown 117,513 reviews
5 Stars
79,317
4 Stars
21,079
3 Stars
7,113
2 Stars
3,900
1 Star
6,104
85%of customers recommend this product.
(
33,912 out of
40,096)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Orland Park, IL
Verified Purchase:Yes
I've been using the H&R Block software for over 25 years. The consistent ease of use and the accuracy of the program have kept me on as a very satisifed long term customer!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 20, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Dc golf
from New Jersey
Verified Purchase:Yes
I have used H&R for at least 10 years I am no expert but the program is easy to use. Simply follow instructions and get the job done. If you miss anything the program review will tell you.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
O.K. for federal, but problem with Georgia state
on February 20, 2025
Posted by: JC on 2024 tax return
Verified Purchase:Yes
The federal software worked, but there is a glitch in the Georgia state software. I have talked with software support, and they will work to find the problem. The data from the federal return is apparently transmitted to the state software. No separate file is put in the HR Block folder for the state tax return, so there is no way to delete it and start over if there is a transmission of data problem from the federal software. Also, the state software limits overriding any data error.
Response from HRBlockBy Andrea, Social Media Team, February 23, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Ysis
Verified Purchase:Yes
I am a fanatic of H& R and Block taxes software! I have been using it for almost ten years!
Response from HRBlockBy Asiya, Social Media Department, February 20, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oaklawn, IL
Verified Purchase:Yes
great price and did a great job of preparing my return. I have been using Block for about 8 years and I love it.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 20, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: grant48
from Minnesota
Verified Purchase:Yes
I have always used a CPA firm to do my taxes. This was my first year doing it myself. There is a learning curve as you work through the interview process, but things start to flow more easily as you learn how to navigate the program. The only thing I encountered that wasn't quite intuitive to me was figuring out how to enter a loss on a sale of stocks. I also paid for my state return and that return was pretty seamless as well.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 20, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: MWN2
from Andover, MN
Verified Purchase:Yes
I can't get the state program. The Federal program update will download but will not install.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Randy5471
from Southeast Connecticut
Verified Purchase:Yes
I am pleased that H&R Block still uses a tax preparation program and not an app like its competitor. This is the first year I used H&R and as long as they continue to use a program I will continue to be a customer.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 20, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock