Been using for 20 years. Buying process is never the easiest but using almost seems too easy.
Response from HRBlockBy Andrea, Social Media Team, February 23, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I bought it 2 months ago and I had a problem and had to mail in my state return, as well as called for help on the federal. I did e file to work tho.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Response from HRBlockBy Asiya, Social Media Department, February 20, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used this software for years and it performs very well. From importing financial documents to filing my taxes online, I am once again pleased with its design and execution!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Overall, very happy with the software and interface. However, the questions around RMD are confusing and poorly explained; they could be much clearer. I spent half an hour working through why I was being assessed a penalty on my RMD when it was taken timely. I got it straightened out, but it required a fair amount of searching IRS Bulletins.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 20, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!