Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(117,513 Reviews)
Rating breakdown 117,513 reviews
5 Stars
79,317
4 Stars
21,079
3 Stars
7,113
2 Stars
3,900
1 Star
6,104
85%of customers recommend this product.
(
33,912 out of
40,096)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Zuzik
from Saratoga Springs, NY
Verified Purchase:Yes
I've been using H&R Block software for years and I've been very happy with it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: VPDC
Verified Purchase:Yes
I’ve been using H&R software for over 20 years. It’s always been very effective, accurate and helpful. Very user friendly.
I’ve also told many other people how to use it and they have also purchased it.
I’ve also told many other people how to use it and they have also purchased it.
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Good basic system with some serious limitations
on February 20, 2025
Posted by: wattage
from Penfield, NY
Verified Purchase:Yes
Good basic software but the instructions are vague in some areas and there are unknown limitations on forms that can be e filed which is a requirement in NYS. Any form on the NYS tax has to be e filed of your taxes may not be accepted.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Traverse City, MI
Verified Purchase:Yes
It is so easy to use, especially when you have last year's data from them to download.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Little Rock AR
Verified Purchase:Yes
Very pleased with product and service as I have been for over 20 years!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JUMPIN JACK
from Florida
Verified Purchase:Yes
I've had Block for five years or so. Very satisfied, including the help line.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: kth87
from Oklahoma
Verified Purchase:Yes
I have used H&R Block software for many years now. I always feel I get a good value for the price. My taxes are pretty straightforward but as life has become more full, I have easily been able to use the multiple children, savings plans, and home purchase deductions I now have.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: cod3rd
from florida
Verified Purchase:Yes
downloading this was a pain in the butt. the home page was not the same number letter combination as the product. i did not feel secure in the download procedure.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock