Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
3.6
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
371
4 Stars
184
3 Stars
107
2 Stars
109
1 Star
134
69%of customers recommend this product.
(
595 out of
864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
4
Useful Tax Tool
on April 9, 2017
Posted by: Carrera
Marital status:Single
I have used H&R Block Deluxe for the past 2 years to handle my tax returns. The software helped simplify entering a 1099-C canceled debt form and also helped me handle self-employment tax (first time I had to deal with that tax this year). The program is great at walking you through step by step.
My only constructive feedback would be that the software failed to prompt me to fill out the Schedule SE even though I needed to pay Social Security and Medicare tax (I don't own my own business, and I'm not technically "self-employed," but I have to pay "self-employment" tax because my employer is not required to deduct Social Security and Medicare from my paycheck). Consequently, when I filled out the Schedule SE manually, the program kept trying to tell me that I was making an error. However, I think the system was simply confused, because my situation is somewhat unusual.
Nevertheless, the software otherwise did a good job navigating me through each form and finishing the process. I would still recommend this program as a useful tax tool.
Pros: Easy to install
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
The very best tax software
on April 9, 2017
Posted by: James sing
from Augusta, GA, United States
Marital status:Married
I love H AND R BLOCK DELUX PROGRAM IT IS EASY TO USE AND IT GETS ME ALL THE REFUND I CAN GET. I WOULD NEVER USE ANYTHING ELSE
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Didn't calculate all forms, no IRA recommendation
on April 9, 2017
Posted by: A flyboy
from Michigan, United States
Marital status:Married
I was under withheld and need a Form 2210 and amount should have been added to my tax due; software doesn't do that. This software used to make recommendations on 'tax savings' before filing, e.g. a spousal IRA; software doesn't do that anymore.
Cons: Doesn't maximize refund, Hard to fix issues
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
3
Ok, but needs better error messages
on April 9, 2017
Posted by: ronnie13
from andover, mn
Marital status:Single
Ok for non complicated tax filing but very frustrating when trying to figure out why we didn't qualify for the Minn M1PR Homestead Credit. They gave a canned error message saying we didn't qualify because of any of four reasons but they were to lazy to tell us which reason related to us. I had to download the M1PR form and instructions from the state to figure this out. I consider this lazy programming.
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
4
Way-wrong AGI
on April 9, 2017
Posted by: RWLee99
from Orange County, CA, United States
Marital status:Married
I have been using Tax-Cut/HRBlock software for many years. My 2015 AGI was filled in by this years program as 222. Why so far off from 100K as calculated by last years HRB software? I had to redo and manually input the correct number!!!
Pros: Easy to install, Easy to prepare, Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
HR Block solves problems Intuitive
on April 9, 2017
Posted by: Phineas
from Portland Oregon
Marital status:Married
I had many issues with taxes due to AHCA and conflicts with a year of unemployment, Unexpected IRA distributions and HRB walked me through a number of steps to finalize the years with as much gain as I could. Many new rules. HRB had it laid out for someone who was willing to tackle each problem and solve it.
Cons: Time consuming
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Relatively easy to use--
on April 9, 2017
Posted by: OLD RETIRED
from MOSCOW, ID
Marital status:Married
Mostly positive--did not tell me where to mail Federal return!
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
OK Software But Too Much Nonintuitive Stuff
on April 8, 2017
Posted by: Reneob
from Virginia
Marital status:Married
There were too many things that I could not find by extensive navigation of the system pages. The system uses worksheets and mini-worksheets and I was unable to find and view those used to calculate my tax.
Cons: Time consuming, Hard to fix issues
Pros: Easy to install, Easy to import
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock