Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(117,513 Reviews)
Rating breakdown 117,513 reviews
5 Stars
79,317
4 Stars
21,079
3 Stars
7,113
2 Stars
3,900
1 Star
6,104
85%of customers recommend this product.
(
33,912 out of
40,096)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: JoanieT
from Fort Wayne, IN
Verified Purchase:Yes
Love it! I've been using it for years. Easy to use, the help section has easy to understand explanations.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rick staton
from Ohio
Verified Purchase:Yes
Charged me for my state and it said I didn't have to pay for it
Pros: Maximizes refund
Cons: Time consuming
Value
1
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Slagathor
from Boston, MA
Verified Purchase:Yes
It makes filling out tax forms easier and you can e-file your federal return. It saves a little bit of time over filling out forms with a pen and you don't risk an arithmetic error. That's about all there is to say.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Northeast Illinois
Verified Purchase:Yes
I have used this software since 1997 (when it was TaxCut) and have had no problems using it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Neveragain48
from Toledo, Ohio
Verified Purchase:Yes
I have never had a problem with Turbo Tax, but for some reason this software had issue after issue. I will never use H&R Block software again. I now have to pay a professional to do a second look and see if I have to Amend my return.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Baak80
from Pennsylvania
Verified Purchase:Yes
It's never been easier. I drop a pdf of my w2 and everything is prefilled and it's accurste. I click import on my 1099 and a list of companies pops up. I click the company log in give them access and all the information gets prefilled and accurately. It took about 10 minutes for me to file with 3 forms and submit my return electronically.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Randall73058
from Colorado
Verified Purchase:Yes
The program is very easy to follow and get filed. I only had one issue in finding a credit in the Colorado State program. Eventually found it and all was good.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Bad with NY teacher pension. Can't get paid for sw
on February 20, 2025
Posted by: OriginalJ
from Scotia, NY
Verified Purchase:Yes
New York software and instructions very unclear regarding Teachers Retirement System pensions. Unable to get free download of past versions despite paying for the ability on past purchases.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock