Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,944 Reviews)
Rating breakdown 116,944 reviews
5 Stars
78,917
4 Stars
20,991
3 Stars
7,072
2 Stars
3,881
1 Star
6,083
84%of customers recommend this product.
(
33,531 out of
39,685)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Mandan, ND
Verified Purchase:Yes
Towards the end of the filing I have a problem with actually getting to the last few pares of the filing process. It has been a bit since I filed but I can't seem to get past the check filing status except by clicking on the heading either ''WRAPPING UP' or 'FINISHED'. Anyway there is not Next to go to hte next page. This has been a problem every year that I have used your software. I will try to keep track of hte issue when I file another return and will do the survey again, if allowed.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
Value
3
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Calera, Alabama
Verified Purchase:Yes
Cannot efile the state of Alabama return. I have to paper file and make a trip to the post office. This is the second time to paper file with Alabama. No issue with efile Federal. (2) errors that are bogus because I verified the errors and they are not errors but because of the bogus errors I cannot efile the state of Alabama. The H&R Block software will not efile Alabama return.
Pros: Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, February 20, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from West Haven, Utah
Verified Purchase:Yes
Great software. East to use, although I had issues with the program skipping topics. I had to keep going back to find topics that were skipped.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SW Michigan
Verified Purchase:Yes
I've been using Block software since it became available to me back 15-20 or so. I like the familiarity, I know what I have to have on my table and what the program will bring from last year so I don't have to go look for it.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dunde, IL
Verified Purchase:Yes
After fifteen years of using the software, I can’t complain.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Lady buggy
from Connecticut
Verified Purchase:Yes
Love this software have been using it for over a decade would highly recommend to anyone doing their own taxes very easy to maneuver through. I will use this software always.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Johnson City, Tn
Verified Purchase:Yes
Intuitive, easy to use...only issue was key updates pending from IRS...minor issue... I've used your product since 2008 so very familiar with functionality.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BW in WA
from wa
Verified Purchase:Yes
Updates come late but easy to use. Have used for about 15-20 years
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock