Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(117,123 Reviews)
Rating breakdown 117,123 reviews
5 Stars
79,050
4 Stars
21,013
3 Stars
7,084
2 Stars
3,885
1 Star
6,091
85%of customers recommend this product.
(
33,652 out of
39,814)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Sfields3010
from Farmington, mn
Verified Purchase:Yes
This year's software seems buggier. I had to manually correct several entries. Also, Medicaid waiver was confusing this year.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, February 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cumming, GA
Verified Purchase:Yes
I was impressed with the ease of amending my return after a math error.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 111111111111
Verified Purchase:Yes
THE H&R BLOCK software has improved a lot very easy to use no problems
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
no PA state e-file???
on February 19, 2025
Posted by: foolmeknot
In today's world, it is TOTALLY unacceptable not to offer PA state e-file. Of course, the product says you can, until you get to the very end of the process, and then it says, you can't e-file, must print your return and file on paper! It doesn't matter what else this product can do if you end up in a "train wreck".
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Hsm08
Verified Purchase:Yes
Used to be good but still missing a form that forces me to file state by paper
Response from HRBlockBy Tra, Social Media Department, February 19, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from TN
Verified Purchase:Yes
I receive it yearly. Do not like the fact that I can’t use it on multiple computers even though I have 5 filings.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: whw35
from Orange County CA
Verified Purchase:Yes
I was asked to enter a PIN to make an e-file. It could be any five numbers. I did so but my e-file was rejected because it did not contain an IRS issued PIN. After much searching at IRS.gov I finally obtained one. My subsequent e-file was accepted by the IRS. I wish the software would have warned me that I needed the IRS PIN.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Schnecksville, PA
Verified Purchase:Yes
Having been using this software for over 15 years -- and would never choose any other tax software!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock