Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(117,123 Reviews)
Rating breakdown 117,123 reviews
5 Stars
79,050
4 Stars
21,013
3 Stars
7,084
2 Stars
3,885
1 Star
6,091
85%of customers recommend this product.
(
33,652 out of
39,814)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Keysan
from Hope Mills, NC
Verified Purchase:Yes
I've used them for years. The calculations are reliable and easy to review. The option to dive into the literal actual forms behind the sleek interface is by far my favorite feature. Perhaps the competitors can do the same but, in my experience, it's worth my time and money to stick with this product. I have literally done all my taxes ever with HR Block software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Very easy to use, just answer or skip the questions and your return is prepared. Also lets you file your return electronically so no hassle of printing tons of paper and mailing them
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
This program is user friendly and easy to self administer.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Montpelier, VT
Verified Purchase:Yes
Good product.
I did have some trouble with the RMD questions wording?
I did have some trouble with the RMD questions wording?
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: sally77
from mi
Verified Purchase:Yes
I have been using your product for years and am very pleased with the results.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Angry customer 101
Verified Purchase:Yes
garbage software, I've spent a week fighting an issue that it gets auto rejected by the federal but HR block says it's good. I've spent hours with HR help and they still haven't been able to help me. Considering how bad this experience has been and I've been with HR Block my entire life, I'm going to try turbo tax next year. I may have to actually use it this year if I ever want to get my taxes back
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MBLa
Verified Purchase:Yes
5 stars for the ease of use, accuracy and detail. It is my go to software.
One concern is it is a bit pricey but I cannot allow that to effect the rating.
One concern is it is a bit pricey but I cannot allow that to effect the rating.
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from TN
Verified Purchase:Yes
I don't have any preference among Tax programs. I've been a H&R Block customer for years and still have issues navigating the program. You can't print the page you're presently on. It doesn't take you to all worksheets, e.g., calculating taxes owed. I called H&R block and the agent couldn't help me. I discovered it's on Schedule D but took me a lot of my time to find. When you go through the interview you're asked for interest, then later when you download interest is again entered. You have to carefully go over each and every entry.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, February 19, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock