Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,744 Reviews)
Rating breakdown 116,744 reviews
5 Stars
78,785
4 Stars
20,948
3 Stars
7,061
2 Stars
3,871
1 Star
6,079
84%of customers recommend this product.
(
33,406 out of
39,543)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: No nickname25
from chicago, Il
Verified Purchase:Yes
The instructions guiding me through it were mostly helpful. However, when I got to filing the state return, I was using my driver's license. There wasn't enough room to put the whole license number in so it didn't agree with the federal return and it was rejected. Nothing I did could fix it, and I ended up getting a number from the state. I am hoping I wasn't charged twice for filing the state return. It was a problem with the software, not my error.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Great product but be sure you get correct platform
on February 19, 2025
Posted by: Dag6
from Los Angeles, CA
Verified Purchase:Yes
I started on line and completed all, but much prefer to download the product as I have in the past. I downloaded the program but couldn't transfer the data from the on line product so had to start over. If there was a way to do so, the product would be better. I do like the ease of both products and guided directions.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kentucky
Verified Purchase:Yes
It gets the job done, but there don't seem to be any improvements year over year. It's the same software for a new tax year. Maybe next year will be when AI gets added and instead of popping up a help dialog box which may or may not be helpful, you can ask a question and get a relevant answer.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tucson
Verified Purchase:Yes
Great program. Have used Block for over 20 years. Never disappointed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (82,508) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
7,030 out of
7,668)
Value
4.5