Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,213 Reviews)
Rating breakdown 120,213 reviews
5 Stars
81,122
4 Stars
21,628
3 Stars
7,312
2 Stars
3,975
1 Star
6,176
85%of customers recommend this product.
(
35,607 out of
41,963)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
5
Great way to do Taxes
on February 22, 2019
Posted by: Mikeq49
from Yuma,Az
Third year to use HR Block, will use again next year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Software finally fixed
on February 22, 2019
Posted by: richredneck
from MD
Thanks for finally fixing this software! I spent 3+ hours on the phone w your customer service....today after the latest update, now my return was finally accepted by the IRS (after being rejected multiple times previosly). You should offer refunds for poor product initially provided. I was told multiple times to mail on my return - glad I waited for you to do S/W fix.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
So much bug
on February 22, 2019
Posted by: IRSASH
from NC
This year this software was so buggy and gave me a lot of issues. Just to file my returns, I had to call three times to fix the software or download programs. Not acceptable!! It caused delaying filing my return and loosing money while I had to pay you guys and still spending a lot of time. This year was a second year that import tools was not working.
Pros: Fast
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Simple & Easy to use
on February 22, 2019
Posted by: Elbib
from McKinney, TX
Well worth the investment. Simple, easy to understand and use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
So easy
on February 23, 2019
Posted by: Anonymous
from Maine
1 have been using this product for several years. My favorite feature is the ability to import past year info as well as tnvestment info.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
The worst one yet
on February 23, 2019
Posted by: DisappointedinPA
from Lehigh Valley
Navigation is difficult, when looking to find specific questions within specific topics there absolutely NO worth search functionality. Not everything can be found clicking on topic links especially when you don't know which freaking topic it falls within.
I have been purchasing this product for years, this one is the worst. Suggest keyword or "word" search functionality, I would also suggest for the closing survey on this page to allow us to say what we want...stop with PROS & CONS radio buttons that do not convey what the customer wants.
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on February 23, 2019
Posted by: JLSchill
from Harrisburg, PA
Have been using for years. Makes the process much easier and have confidence it is done right.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use
on February 23, 2019
Posted by: Stanley04
I'm very pleased with this product it is very easy to use
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock