Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,744 Reviews)
Rating breakdown 116,744 reviews
5 Stars
78,785
4 Stars
20,948
3 Stars
7,061
2 Stars
3,871
1 Star
6,079
84%of customers recommend this product.
(
33,406 out of
39,543)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: split 10s
Verified Purchase:Yes
Have used H&R Block deluxe +state for over 10 years. Would not trust any other. Thank-you
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Badly needs 21st century capable application!
on February 19, 2025
Posted by: Anonymous
from missouri
Verified Purchase:Yes
the product works fairly well but needs to have 21st century abilities like zoom, full screen, message windows that you can keep available without closing before resolving the issue causing the message to pop up. these features are especially helpful for those of us who are aging and our vision is not so good anymore. thanks!
I would recommend this to a friend!
Value
3
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: johnaf56
Verified Purchase:Yes
I have used your product for years and it has been a lifesaver
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
Very easy to use.
Good value.
H&R Block stays in touch throughout the year.
Good value.
H&R Block stays in touch throughout the year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used your software for several years. I have never been asked to load and install updates at the end of a session. This caused me a lot of trouble because of the lengthy instructions involved. It is easy to load updates at the beginning of a session, but please never allow updates at the end of a session.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, February 19, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Alabama
Verified Purchase:Yes
I buy this every year so I can exile both Federal and State all at once. There are a couple of places that I may be unsure about, but with the Tax Review there is no issue.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: mm2025
from Seattle, WA
Verified Purchase:Yes
I have used H&R Block for 8 years after I dumped Turbo Tax. It is much easier to use and very thorough!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Duud
from Utah
Verified Purchase:Yes
The Federal part did good, but the State would not load. I will get Federal but not the State next year.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock