Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,744 Reviews)
Rating breakdown 116,744 reviews
5 Stars
78,785
4 Stars
20,948
3 Stars
7,061
2 Stars
3,871
1 Star
6,079
84%of customers recommend this product.
(
33,406 out of
39,543)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: KPDG
from Des Moines, Iowa
Verified Purchase:Yes
I have used the H&R Block software for several years, and have had good luck with it.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, February 18, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Blww
Verified Purchase:Yes
I thought your tax program was very good overall as I have used it many times before the only issue I had was when I was using it to do my sister-in-law‘s taxes where she had no taxable income. I was not able to e-file because there was a zero in the taxable income space Line 16a even if I edited that number and override The value as the program was not allow an override on that value
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wauwatosa, WI
Verified Purchase:Yes
It's straightforward and easy to follow. It is so much easier than the old way of filling out tax forms an mailing.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colchester, CT
Verified Purchase:Yes
I have used H&R Block tax software for the last five years and have been completely satisfied with the results.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: You are idiots
from Pueblo, CO
Verified Purchase:Yes
This is the worst tax software I have ever bought. I have been in the tax business for more than 50 years and find this almost unusuable. The basics are ok but efiling does not work at all..
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Easily turn tax-related data into good tax returns
on February 18, 2025
Posted by: Anonymous
from Cochise County, Arizona
Verified Purchase:Yes
Convenient way to capture all tax related information and turn it into final tax returns. This is especially useful if you have used the previous year's version of the software; half the work is done just importing previous information.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Sjsdkt06
from MN
Verified Purchase:Yes
Federal taxes went smoothly. Your mediocre ratings is because of State filing. Filing got rejected 3 times because of CRP FORM which after chatting the 3rd time on your software, we found out your site is not set up for people who have to file rental forms (CRP). Hopefully my bank account will not be charged your fee for 3 attempts as of now it shows up 3 times.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra, Social Media Department, February 18, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: johnny bravo
Verified Purchase:Yes
I have been a customer for the past 5 years. Easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock