Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4 out of 5
4.4
(116,944 Reviews)
Open Ratings Snapshot
Rating breakdown 116,944 reviews
5 Stars
78,917
4 Stars
20,991
3 Stars
7,072
2 Stars
3,881
1 Star
6,083
84%of customers recommend this product. 
(
33,531 out of 39,685
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
4 out of 5
4
I wish I had at least 10 Free E-files.
on February 18, 2025
Posted by: Trinidad65
from Bigelow, AR
Verified Purchase:Yes
I'm happy with the product.
I wish I had more e-files for my family and friends.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy TraSocial Media DepartmentFebruary 18, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent Tax Software
on February 18, 2025
Posted by: Emill
from Ohio
Verified Purchase:Yes
I have used H&R Block software for years to do my own taxes. Before that, I did them by hand using paper forms and calculations. Much easier and quicker now and I still get to say what I put into it by hand.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SeanSocial Media TeamFebruary 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Fine tax tool.
on February 18, 2025
Posted by: bobalbaver
from Long Island, NY
Verified Purchase:Yes
Always use H&R Block Deluxe. The software fulfills all my needs and is simple to use. My only concerns have to do with the early automatic renewal (November) and inability to get complete and accurate information online or via customer service regarding my account and past renewals. H&R Block could do better here. That is the reason I deducted one star.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SeanSocial Media TeamFebruary 18, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Works fine
on February 18, 2025
Posted by: Anonymous
from New York
Verified Purchase:Yes
The program does what I expected. It asks the right questions and gives good explanations for confusing terms or concepts. I've never used any other tax software, so I can't compare, but H&R Block works fine for me.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SeanSocial Media TeamFebruary 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Solid product
on February 18, 2025
Posted by: Anonymous
from east tennessee
Verified Purchase:Yes
I've been using H&R Block for about 10 years now after switching from Turboo T, after Tur T tried to con me out by removing features requiring me to go to the next level for more money.
HRB has been very reliable for me. I download my for investments, royalties, and other stuff.
I'm happy with results so I recommend this.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SeanSocial Media TeamFebruary 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Federal and state conflict
on February 18, 2025
Posted by: TomCO
from Herriman Ut
Verified Purchase:Yes
Once again the program had a conflict with federal and state returns. Looks like I won’t be allowed to e-file my state return.
Pros: Easy to prepare
Cons: Time consuming
Value
3 out of 5
3
Response from HRBlockBy TraSocial Media DepartmentFebruary 18, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Works Well As Usual... But watch out for upsells
on February 18, 2025
Posted by: Tom 24
from California
Verified Purchase:Yes
Worked pretty well, and I have used this software for many years. The one thing I did not appreciate was a somewhat deceptive upsell to the next higher level version: It implied that I would need this for state income tax and for support of Sched D investments. I confirmed this was not necessary by going back and looking at my order details from when I purchased the software.
Pros: Easy to prepare
Response from HRBlockBy SeanSocial Media TeamFebruary 18, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on February 18, 2025
Posted by: Anonymous
from California
Verified Purchase:Yes
I have been using H&R app for over 20 years. Never disappoint me!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SeanSocial Media TeamFebruary 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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