Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,944 Reviews)
Rating breakdown 116,944 reviews
5 Stars
78,917
4 Stars
20,991
3 Stars
7,072
2 Stars
3,881
1 Star
6,083
84%of customers recommend this product.
(
33,531 out of
39,685)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: JB99
from Austin TX
Verified Purchase:Yes
I have been using this product for years. It works as advertised but it is more expensive than the competition with little difference in features or function.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mauston, Wi
Verified Purchase:Yes
Been using for years and have had no major complaints.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, February 18, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: N1cknam3
Verified Purchase:Yes
Good. Reliable.
Help is sometimes difficult in figuring out what the right questions are.
Help is sometimes difficult in figuring out what the right questions are.
Response from HRBlockBy Tra, Social Media Department, February 18, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Lunk55
from Pittsburgh Pennsylvania
Verified Purchase:Yes
So happy i purchased software 2 weeks ago. Filled out in about an hour and refund is on its way.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Sally345
from Brooklyn ny
Verified Purchase:Yes
Easy to use.I was able to complete with no problems.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use Product backed with protections
on February 18, 2025
Posted by: StevenF1469
from NW Ark
Verified Purchase:Yes
As in years past, this is very easy to understand and quick to prepare taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Good Program with Excessive State EFile Fee
on February 18, 2025
Posted by: JCoz
from Millville, DE
Verified Purchase:Yes
I am happy with the program, its ease of use, and its thoroughness. I am unhappy with the price charged to efile the state return. Therefore, I copy the information into the state website and file for free.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: GenoP
from Huntsville, AL
Verified Purchase:Yes
I’ve been an H&R Block tax software user for 10 years now and have always been pleased, except for this year. The software appears to not have been thoroughly tested prior to deploying. For example, for one of my 1099-R entries the software would update the return showing one running result for a refund, then upon saving the return, and reopening, the running refunds result would change. Re-entering would update the result, but saving again would change the result. Also, when wrapping up the state file kept showing 6 issues that needed to be resolved. The issues claimed the state, state ID number, and distribution information for each of the 6 1099-R entries was missing, when in fact the data was indeed entered. Re-entering the information didn’t fix the problem. For each 1099-R the form shows two fields each for entering the state info, so entered the data in the second row, leaving the same data in the first row, and that fixed the problem,
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, February 18, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock