I have used your software for years and now my Federal return is being rejected for IP PIN's. I am working though getting them for myself and my wife but it is NOT a simple thing. This may be out of your control but the rejection notice could be a lot clearer.
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I'm a long-time user of the H&R Block Deluxe Software. This is a solid product and has made my tax filing over the years painless. Very easy to use - especially after having used it so many years. :)
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media Department, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Rolls last years (20) return information into 2024
on February 18, 2025
Posted by: Taxpop
from Missouri
Overall pleased with the product. A couple of reasons why I didn't give a 5 Star rating. 1st Your IRS Schedule B isn't set to print within the single page. The number 8 in Part III is completely cut off. It is NOT shown on the printed page 2nd. I wish the Attachments WorkSheet on the Federal list of available forms was NOT shown in BOLD. And the statement NOT FOR FILING was shown on the pages of the Attachments WorkSheet before printing. This would have saved my wasting printing.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media Department, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I was able to find features that I use more easily than with Turbo Tax. I am not tech savvy so copying to a disc was more difficult as that option was not one built into the program. Will use again for sure!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Overall a good experience. Was surprised to be charged to file state electronically. The online purchase didn't make that clear. Switching to and from forms is not a efficient at TurboTax.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!