Federal taxes went smoothly. Your mediocre ratings is because of State filing. Filing got rejected 3 times because of CRP FORM which after chatting the 3rd time on your software, we found out your site is not set up for people who have to file rental forms (CRP). Hopefully my bank account will not be charged your fee for 3 attempts as of now it shows up 3 times.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra, Social Media Department, February 18, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
My family has been using H&R Block tax software for years. It is easy, comprehensive, and periodic updates keep the software current with the latest changes in tax laws. It also allows us to file 4 tax returns for the price of one! This is invaluable, and more families should be aware of this bonus feature. We will be back again next year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I tried to use one of my free efiles but it wouldn't take my activation code. please check it out.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Tra, Social Media Department, February 18, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I wasn't sure if the software completed a return for a deceased person correctly. My niece died in February 2024 after only a month of income. I included her date of death. The program gave her the earned income credit, which she wouldn't have gotten had she lived /earned for the entire year. I don't know the ins and outs of the EIC, but I would think her eligibility would be prorated for her time living in 2024.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Have used 15 years +, the explanations for solar tax credits I found to be lacking. Got my answers from google
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.