Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,529 Reviews)
Rating breakdown 116,529 reviews
5 Stars
78,643
4 Stars
20,901
3 Stars
7,048
2 Stars
3,870
1 Star
6,067
84%of customers recommend this product.
(
33,259 out of
39,383)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Ed77777
from Oregon
Verified Purchase:Yes
Too many problems with the software. Too many problems, sending it off to the government when we were all finished.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Andrea, Social Media Team, February 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: bc4u
from CA
Verified Purchase:Yes
3rd year I've used H&R, really satisfied with it. Simple easy and expeditious!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Taxevader47
from Florida
Verified Purchase:Yes
I especially like the “Compare to Last Year’s entries”. Makes entry go faster.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 18, 2025
Thank you for sharing your feedback with us! We're glad to hear that you had a positive experience overall. Your input is valuable to us, and we're committed to making sure your experience exceeds your expectations. If there's anything specific we can do to earn that extra star and make your experience a 5-star one, please provide in your customer satisfaction survey. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Robkl
from North Dakota
Verified Purchase:Yes
I’ve been using this tax program for about 20 years. Never let me down. Improvements over the years have been spot on.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TLamb
Verified Purchase:Yes
I always use HRB to file taxes. I get the best deductions and it’s not hard to navigate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DSPRD
from Atlanta, GA
Verified Purchase:Yes
I have used the H&R Block Deluxe software for many years. It asks easy to understand questions and leads you through filing your taxes.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, February 18, 2025
Thank you for sharing your feedback with us! We're glad to hear that you had a positive experience overall. Your input is valuable to us, and we're committed to making sure your experience exceeds your expectations. If there's anything specific we can do to earn that extra star and make your experience a 5-star one, please provide in your customer satisfaction survey. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: wcK1218
from Warrington PA
Verified Purchase:Yes
he software helped me to walk thru the process of preparing my tax return with confidence.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RedSoxFanatic
from Mesa, AZ
Verified Purchase:Yes
I've been using this software for several years and really like the way information transfers from year to year seamlessly.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock