Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,529 Reviews)
Rating breakdown 116,529 reviews
5 Stars
78,643
4 Stars
20,901
3 Stars
7,048
2 Stars
3,870
1 Star
6,067
84%of customers recommend this product.
(
33,259 out of
39,383)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Southwest Florida
Verified Purchase:Yes
I've been using this for years but the last 2 years there has been problems with some of the forms used for donations. It keeps telling my I need more information when the form has been completed. Then when I go to try to updated on the form, it highlights the areas but will not let me change it. I ended up just ignore the error and filed as is. Without a doubt, I will be switching to a different program next year.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, February 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CodyCowgirl
from Cody, WY
Verified Purchase:Yes
Bought this a month ago and just finished my taxes. It was easy to use and e-file.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 18, 2025
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Carl F
from St. Cloud, Florida
Verified Purchase:Yes
Customer for over 15 years. It gets easier every year as most everything prefills from previous year. Makes filing as simple as it gets.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 18, 2025
Thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: SKYLINE50
Verified Purchase:Yes
I’ve used this for a few years in a row and it has made taxes easy with nice features like PDF import for 1099’s and W2’s.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 18, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: AJone
Verified Purchase:Yes
Some updates took to long every thing else was great
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 18, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Johnhere
from Oregon
Verified Purchase:Yes
Works fine, intuative, questions easy to understand.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 18, 2025
Thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Laurare
Verified Purchase:Yes
Over charge 5 time for one tax return no last time I'm using this program
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ronniec57
from Muskogee ok
Verified Purchase:Yes
As usual it does the job, but this year's version was not nearly as easy to do. Some of the changes you made make it confusing and your support is useless as they don't see what you see
Pros: Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 18, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock