Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,529 Reviews)
Rating breakdown 116,529 reviews
5 Stars
78,643
4 Stars
20,901
3 Stars
7,048
2 Stars
3,870
1 Star
6,067
84%of customers recommend this product.
(
33,259 out of
39,383)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
PAID for State program and download was never made available for my state. Otherwise, the program is intuitive, easy to use, simple format and logical sequence.
Pros: Easy to prepare, Easy to import documents
Value
3
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: StlBob
from Missouri
Verified Purchase:Yes
There were a couple of glitches but the program worked well. The program told me I had and input error but it was a programming issue. It also told me I had a greater than normal audit risk for my 95 year old mother in law with no tax due and no refund due.
The program would be a lot more user friendly if there was some tech support.
The Chat Bots are not working well.
The program would be a lot more user friendly if there was some tech support.
The Chat Bots are not working well.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mark wa
from Idaho
Verified Purchase:Yes
Ben using it for at least 15 years now. Always dependable and helpful. I will continue to use it each year. I did not see a way to create a pdf backup of my state return. Wondering if I missed a step somewhere.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ed5681
from Bella Vista, AR
Verified Purchase:Yes
Year after heart I use your software, and always get good results.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
4
Great Value
on February 17, 2025
Posted by: Big WWW
from NH
I've been using this program for years, and it's a timesaver to upload last years return and import name, address, ss, etc. One thing that seems strange is it does not save non-deductible IRA basis cost.
I've been retired for several years withdrawing money from my IRA's, but I haven't contributed to IRA's for over 20 years, so I completely forgot about reducing my taxes by including some of this non-taxable basis cost. Seems like the program could do a better job of remembering this number from the 8606 form, and reminding me when to use it when withdrawing form my IRA's
I've been retired for several years withdrawing money from my IRA's, but I haven't contributed to IRA's for over 20 years, so I completely forgot about reducing my taxes by including some of this non-taxable basis cost. Seems like the program could do a better job of remembering this number from the 8606 form, and reminding me when to use it when withdrawing form my IRA's
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Easy to use, reliable, makes clear what potential mistakes or uncertainties may be.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from South Texas
Verified Purchase:Yes
I have used H&R Block software for many years and have always been completely satisfied with it. No change this year.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Written by a customer while visiting HRBlock
Posted by: CR101
from Missouri
Verified Purchase:Yes
I've been buying his product for several years and I plan to continue using this product. I would like to see more consistency between this product and the free online version. I often use both to see if there are any differences. I would also like to see the downloadable version offer free taxes to anyone with incomeunder $70,000.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock