Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,529 Reviews)
Rating breakdown 116,529 reviews
5 Stars
78,643
4 Stars
20,901
3 Stars
7,048
2 Stars
3,870
1 Star
6,067
84%of customers recommend this product.
(
33,259 out of
39,383)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Paul 984
from Omaha NE
Verified Purchase:Yes
I have been a long time user and couldn’t be happier.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ZXZYZQZT
Verified Purchase:Yes
You need the option to specify which pages to print when a form is open. To get one page, I have to print up to 8 pages, wasting paper and ink.
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Rb43
from Madison WI
Verified Purchase:Yes
Good software. The instructions for processing normal RMD's receipts is lacking and processing is hit and miss.
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Hard to prepare
Value
5
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Jon60074
from Palatine, IL
Verified Purchase:Yes
Could not find where to input my excise tax from the vehicle we bought.
Pros: Easy to import documents
Cons: Doesn't maximize refund
Value
5
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Guy12
from Huson Mt
Verified Purchase:Yes
Layer out much better than last year. Great product.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 2255Cindy
from South Carolina
Verified Purchase:Yes
Not a satisfied customer. Could not usethe product until a month later. None of the updates were done.
Cons: Time consuming
Value
2
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Camdenton, MO
Verified Purchase:Yes
I have used this software for several years because I trust it and it works.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Glitch in the software
on February 17, 2025
Posted by: Indrajit
from CT
I had to speak with the software department of the H&R Block and manually override some contributions and paid SC taxes and delete the form itself in order to e-file, it was giving me error messages to fix the issues over and over again. The last person I spoke with, Morgan, was very helpful. She has patience and knowledge to work with clients. The person who transferred my call to her did not say any word before transferring Morgan. At the end, everything worked out. I hope data and personal information will be secured. Thanks.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock