I am a long time user of the Block tax program and just prefer it to the more expensive Turbo Tax. When I see the Learn More prompt I like to check it out, even areas that do not apply to me. Also easy to make copies of forms you might need
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
As usual using your software was relatively easy. I just wish pressure could be put on institutions to have their forms ready by the end of January. seems they keep pushing back later and later. I want to file ASAP each year and not wait for the 4/15 rush.
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I've used H&R Block software for years....and Kiplinger's before that. The software is very user-friendly and makes the dreaded tax filing very straightforward. A great product!!!!!!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
When buying the tax year software, for both federal and state, and with it being called "deluxe"; one would assume it would cover the e-file costs for both, not just one. Paying for software to make it easier and then finding out that you will again have to pay to file for state, is a slap in face. Predatory practice at the least, completely dishonest and reprehensible at the worst.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The instructions say that Windows 10 must be used for processing. Be advised that Windows 7 Professional works just fine. Further, you do not bring out strong enough that you you must get an IP PIN from the Government - They do not automatically send you one - in order to file electronically.
I would recommend this to a friend!
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.