Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,529 Reviews)
Rating breakdown 116,529 reviews
5 Stars
78,643
4 Stars
20,901
3 Stars
7,048
2 Stars
3,870
1 Star
6,067
84%of customers recommend this product.
(
33,259 out of
39,383)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: John2153
from Washington DC
Verified Purchase:Yes
Your method of handling the RMD from a Traditional IRA, when one has paid the RMD on time and fully, is very awkward and confusing. I hope that you will do better next year.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Jeffry K
from Pa
Verified Purchase:Yes
purchased the download version instead of the on-line version I used for several years. I found a few glitches and the print was too small. (I'm old). I also found some of the questions confusing at first.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Hi Jeffry, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: bjmyers0606
Verified Purchase:Yes
was easy to use. feel I was able to get best result.
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: DL99
Verified Purchase:Yes
Program is easy to understand. Could be better if 1 state electronic return would be included.DL
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: KenYo
from Montrose CO
Verified Purchase:Yes
Question asked and quickly answered. Couldn't ask for more!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: BillVicky
from Ozarks
Verified Purchase:Yes
Works good for our purpose. Easy to work through especially after a few years practice.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jim 15
from Brooklawn NJ
Verified Purchase:Yes
I've been using H & R Block Software for years. It's easy to use and a good price for it. I don't think I'll ever use anything else for my and my family's taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rodders
from Texas
Verified Purchase:Yes
Downloaded the software early when it was on offer, and it allowed me to get an early start on my taxes and enter figures as documents arrived. Very easy to use and download the updates as tax laws changed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock