Over the last 10+ years I have used both H&R Block and TurboTax to complete my Federal Tax Return. Both products do exactly what you would expect them to do. If you are a TurboTax proponent, you can rest assured that while the interview processes are not identical, both products do an equally good job of asking the right questions to enable you to pay the lowest amount of Federal tax possible.
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
It's an inexpensive program. It requires some research It doesn't seem to be able to answer some of it's own rhetorical questions. I'm not truly entrusted in the program because of this.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I found the process of doing taxes fairly painless. I also like the audit support in case I need it. With Elon looking at the tax info for moderate income people, we are more likely to be audited.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Easy to use, copies in last years items needed in 2024 return, checks for missing items and keying errors.
Have used for many, many years without issues with IRS.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
H&R Block tax software got the job done! It was easy to use. The questions asked to clarify deductions and income were clear. Thanks
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
I've been using H&R Block Deluxe Software for quite a few years and will continue to do so. My only issue this year was that I didn't receive emails when the federal and state tax forms were 'accepted' like I have in the past. It's not a big deal since the software itself provides status updates but I still would have liked to have received those emails or I would have liked to have been informed that the feature has been eliminated or an explanation of some sort.
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Ease of use. The questions are easy to follow and complete.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!