Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,744 Reviews)
Rating breakdown 116,744 reviews
5 Stars
78,785
4 Stars
20,948
3 Stars
7,061
2 Stars
3,871
1 Star
6,079
84%of customers recommend this product.
(
33,406 out of
39,543)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
2
How do you compute RMA due? Wrong, that’s how
on February 17, 2025
Posted by: Anonymous
from Northern Kentucky
Verified Purchase:Yes
this year, doing my federal return was a nightmare. I did three separate returns trying to get your program to stop charging me a penalty for not paying my RMD on my wife’s IRA when I clearly did and recorded it properly in the 1099 section. Everything else worked properly but now I’m concerned that you have not recorded it correctly and the IRS will come after me. I didn’t have these problems with TurboTax.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, February 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
TR Price Gov't money fund- MD state tax treatment
on February 17, 2025
Posted by: glom5062gmailcom
from Baltimore, MD
Verified Purchase:Yes
I do my own taxes & use the tutorial along w/an Excel spreadsheet. Every year there's a problem re: MD state tax allocation of taxable/non-taxable dividends w/the TR Price government money fund. I spent a couple hours getting it right. I don't know if it's the software or it's just too complicated to post the MD taxable/non-taxable portion amounts. Also, when I look @ forms, it doesn't pop-up as a full screen & it requires more keystrokes. A full screen would be preferable.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Corvallis OR
Verified Purchase:Yes
One of the best "at home" methods for tax preparation.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
How do I get my state transmission fee back ?
on February 17, 2025
Posted by: state transmission issues
from MN
Verified Purchase:Yes
Transmitted Fed & State, Fed passed ok, state failed, paid for state transmisson and not accepted , no way to resend, have to mail.
I would recommend this to a friend!
Response from HRBlockBy Social Media Department, February 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I’m happy with this software. I been using it for years now and always had a great experience
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Janet02
from Indiana
Verified Purchase:Yes
This software is difficult to work with. It's hard to maneuver through various categories. Do not recommend.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, February 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Menomonee Falss, WI
Verified Purchase:Yes
I have been using this program for quite a few years. Love it
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
Hello Eddie, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Timmy60
from Cincinnati, Ohio
Verified Purchase:Yes
I have been using this software for a good number of years and find it easy to complete my filings,
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
Hello Timmy, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock