Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,344 Reviews)
Rating breakdown 116,344 reviews
5 Stars
78,528
4 Stars
20,856
3 Stars
7,037
2 Stars
3,861
1 Star
6,062
84%of customers recommend this product.
(
33,134 out of
39,246)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Jrmc6647
from Wheeling, WV
Verified Purchase:Yes
Been using H&R Block Deluxe for several years and it makes tax filing easy and understandable! Great tax program for the money.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bill27772
Verified Purchase:Yes
Have found the product is very simple to use. Load program, update, and begin.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mark wa
from Idaho
Verified Purchase:Yes
Ben using it for at least 15 years now. Always dependable and helpful. I will continue to use it each year. I did not see a way to create a pdf backup of my state return. Wondering if I missed a step somewhere.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Easy to use, reliable, makes clear what potential mistakes or uncertainties may be.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from South Texas
Verified Purchase:Yes
I have used H&R Block software for many years and have always been completely satisfied with it. No change this year.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Written by a customer while visiting HRBlock
Posted by: MikeCee
from Dothan AL
Verified Purchase:Yes
It's good with a couple of caveats. They fail to ask questions during the process, and there are several worksheets that need to be added to when it looks for mistakes. The mistakes are the software's mistakes for not asking the questions.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Hippy Dippy
from St paul, mn
Verified Purchase:Yes
The software has matured greatly through the years. It's the only tax software I have ever used and will continue to do so.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 18, 2025
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Southwest Florida
Verified Purchase:Yes
I've been using this for years but the last 2 years there has been problems with some of the forms used for donations. It keeps telling my I need more information when the form has been completed. Then when I go to try to updated on the form, it highlights the areas but will not let me change it. I ended up just ignore the error and filed as is. Without a doubt, I will be switching to a different program next year.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, February 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock