Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,344 Reviews)
Rating breakdown 116,344 reviews
5 Stars
78,528
4 Stars
20,856
3 Stars
7,037
2 Stars
3,861
1 Star
6,062
84%of customers recommend this product.
(
33,134 out of
39,246)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: worrisome
Verified Purchase:Yes
Problems with multiple charges against my credit card for the state return which was due to your programming error when your software rearranged my authorization code and I did not notice so you charged my credit card first before checking the code for accuracy.
Response from HRBlockBy Social Media Department, February 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
Good product - late to market with Form Updates
on February 17, 2025
Posted by: Anonymous
from Lino Lakes, MN
Verified Purchase:Yes
I have used H&R Block Tax software for at least the last 15 years. I have found it to be intuitive, easy to use, and accurate. However, I am displeased that the product, in recent years, is lagging in timeliness of all updated forms. In the 2023 tax software, Form 8936 Schedule A (Clean Vehicle Credit), was not available until 3/1/2024. In the 2024 Tax Software, the Vehicle Expense Worksheet was not available until 2/14/2025. These form and worksheet delays have taken longer than other tax software providers. For this reason, I give H&R Block a grade of "D" for being LATE TO MARKET with a fully usable tax software package.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I’m happy with this software. I been using it for years now and always had a great experience
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Timmy60
from Cincinnati, Ohio
Verified Purchase:Yes
I have been using this software for a good number of years and find it easy to complete my filings,
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
Hello Timmy, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: mali6491
from TX
Verified Purchase:Yes
Great overall, except a couple of places didnt match up exactly with the downloaded investment forms and had to manually correct.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Maqua
Verified Purchase:Yes
Importing my W-2 from ADP did not work again this year. I understand you want to protect me but I can even get my W-2. Fix this for next year Thank you
I could not get my option trades from Charles Schwab that would be nice to fix also.
Otherwise it a little better than last year.
I could not get my option trades from Charles Schwab that would be nice to fix also.
Otherwise it a little better than last year.
Cons: Time consuming
Value
2
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Redmond, Oregon
Verified Purchase:Yes
Very easy to do, just answer the questions and key in the proper amounts.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Let it be as it should be
from Pittsburgh Pa
Verified Purchase:Yes
I enjoy your service. And your product. I think doing taxes is a waste of time and resources. The federal government and the state governments ought to take what is due them in a fair way and just keep it forget all this complex filing issues.
Pros: Easy to import documents
Cons: Time consuming
Value
5
Response from HRBlockBy Social Media Department, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock